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Thunderbird:Bugdays: Difference between revisions
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*# click Go | *# click Go | ||
* Chatzilla plugin for Firefox | * Chatzilla plugin for Firefox | ||
*# Get [https://addons.mozilla.org/firefox/ | *# Get [https://addons.mozilla.org/en-US/firefox/addon/chatzilla/ ChatZilla Firefox extension] | ||
*# Connect to server - click [irc://irc.mozilla.org irc.mozilla.org] | *# Connect to server - click [irc://irc.mozilla.org irc.mozilla.org] | ||
*# Join the channel - click [irc://irc.mozilla.org/tb-qa #tb-qa] | *# Join the channel - click [irc://irc.mozilla.org/tb-qa #tb-qa] | ||
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= How = | = How = | ||
'''Need help?''' Get on [[#Where|IRC]] and post a note in the | '''Need help?''' Get on [[#Where|IRC]] and post a note in the [irc://irc.mozilla.org/tb-qa tb-qa] IRC channel. | ||
'''New to bugzilla?''' | '''New to bugzilla?''' | ||
| Line 115: | Line 115: | ||
# '''Get an account''' - easily created at [https://bugzilla.mozilla.org/createaccount.cgi bugzilla account]. | # '''Get an account''' - easily created at [https://bugzilla.mozilla.org/createaccount.cgi bugzilla account]. | ||
# '''Protect''' - [http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring Backup your data]. Use a test profile esp. if bugs might cause dataloss (see next point). | # '''Protect''' - [http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring Backup your data]. Use a test profile esp. if bugs might cause dataloss (see next point). | ||
# '''Make a test environment''' (optional) - [http://kb.mozillazine.org/Testing_pre-release_versions Testing_pre-release_versions] and [http://kb.mozillazine.org/Starting_Firefox_or_Thunderbird_with_a_specified_profile Profile manager] describe to how test and not disturb your production setup. | # '''Make a test environment''' (optional) - [https://support.mozillamessaging.com/en-US/kb/using-multiple-profiles You can create and use a profile just for testing]. <small>(For gory detail see [http://kb.mozillazine.org/Testing_pre-release_versions Testing_pre-release_versions] and [http://kb.mozillazine.org/Starting_Firefox_or_Thunderbird_with_a_specified_profile Profile manager] describe to how test and not disturb your production setup.)</small> | ||
# '''Get a build''' - Testing is best done with [https://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-central/ "Daily" builds], the trunk is where Thunderbird is currently in development and it has the latest fixes. | # '''Get a build''' - Testing is best done with [https://ftp.mozilla.org/pub/mozilla.org/thunderbird/nightly/latest-comm-central/ "Daily" builds], the trunk is where Thunderbird is currently in development and it has the latest fixes. Trunk/Daily also has the greatest risk of problems, so if you cannot use Daily, please try to use [http://www.mozilla.org/en-US/thunderbird/channel/ Earlybird or Beta]. Worst case, please use the [http://www.getthunderbird.com/ the last released version]. | ||
# '''Pick bugs''' - [[Thunderbird:Upcoming_QA_Testday|current bugday "Focus"]] | # '''Pick bugs''' - [[Thunderbird:Upcoming_QA_Testday|current bugday "Focus"]] suggests which bugs to work on. <!-- http://wiki.mozilla.org/Thunderbird:Upcoming_QA_Testday --> | ||
# '''Work bugs''' - test the problem. For UNCONFIRMED bugs | # '''Work bugs''' - test the problem. For UNCONFIRMED bugs, mark as "confirmed" if you are able to reproduce '''and''' the steps to reproduce are well documented and easily followed, '''and''' the problem exists in trunk build. If you are not running trunk but can replicate with current release, please comment but do not set to confirmed. | ||
<p>Other good things to do: | <p>Other good things to do: | ||
#* Clarify bug report without distorting or changing the original problem. | #* Clarify bug report without distorting or changing the original problem. | ||
#* Change the summary at the top of the bug page to be more accurate for the problem being reported, and remove words so summary is less chatty - a summary should not read like a book, nor a syntactically correct sentence. The shorter the better. | #* Change the summary at the top of the bug page to be more accurate for the problem being reported, and remove words so summary is less chatty - a summary should not read like a book, nor a syntactically correct sentence. The shorter the better. | ||
#* Close bug report as [https://bugzilla.mozilla.org/page.cgi?id=fields.html#status | #* Close bug report as [https://bugzilla.mozilla.org/page.cgi?id=fields.html#status resolution WORKSFORME, INVALID, or INCOMPLETE] as is appropriate. | ||
#* Ask bug reporter or someone else to provide missing information that will help you to replicate, and ultimately help some else to fix the bug. Set the "Need more information from" field. | #* Ask bug reporter or someone else to provide missing information that will help you to replicate, and ultimately help some else to fix the bug. Set the "Need more information from" field. | ||
#* Set a more appropriate | #* Set a more appropriate [https://bugzilla.mozilla.org/describecomponents.cgi?product=Thunderbird Thunderbird component] or [https://bugzilla.mozilla.org/describecomponents.cgi?product=MailNews%20Core MailNews component] for the problem being described. | ||
#* Cite what version(s) of Thunderbird you have used in your testing. | #* Cite what version(s) of Thunderbird you have used in your testing. | ||
# '''[[Thunderbird:Bugdays#Give us feedback|Give feedback]]''' (see feedback heading below) | # '''[[Thunderbird:Bugdays#Give us feedback|Give feedback]]''' (see feedback heading below) | ||