Support:PRD: Difference between revisions

Support:PRD (view source)

1 byte removed , 4 October 2007

1,623

edits

Revision as of 19:12, 4 October 2007 (view source) Djst (talk \| contribs) (→‎Technical requirements) ← Older edit		Revision as of 19:12, 4 October 2007 (view source) Djst (talk \| contribs) (→‎Two main types of content on the knowledge base: How To’s and Troubleshooting) Newer edit →
Line 42:		Line 42:

	Troubleshooting: This is the content that is more generally associated with “support” that helps users solve problems they have with Firefox. The troubleshooting section will initially be populated with MozillaZine Knowledge Base content that will be organized in a tagging structure that incorporated most frequently accessed questions data. KB style guides will allow for most user friendly help content and will evolve to include visuals.		Troubleshooting: This is the content that is more generally associated with “support” that helps users solve problems they have with Firefox. The troubleshooting section will initially be populated with MozillaZine Knowledge Base content that will be organized in a tagging structure that incorporated most frequently accessed questions data. KB style guides will allow for most user friendly help content and will evolve to include visuals.


	== Content Creation ==		== Content Creation ==