Support/Weekly Meetings/Minutes 2007-10-12: Difference between revisions

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 * '''Sumo'''
 ** 0.1 milstone next Tuesday
-*** Status (nelson)
+*** Plan is to upgrade today and then work on the other bugs on Monday.
+*** Disc and scripts sent to morgamic (who is on vacation, could be a problem)
 *** [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=Sumo&component=Administration&component=Chat&component=Forum&component=Knowledge+Base+Software&target_milestone=0.1&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&emailassigned_to1=1&emailtype1=substring&email1=&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&known_name=Sumo&query_based_on=Sumo&field0-0-0=noop&type0-0-0=noop&value0-0-0= Bug list]
 *** Add [https://bugzilla.mozilla.org/show_bug.cgi?id=399397 bug 399397] to the list?
-** Improve theme
+**** Not a bug. Google is just slow to update. If the article results appear next week, we will resolve the bug.
+**** General discussion on why Google was chosen over TikiWiki's own search function.
+***** Google is faster and has better indexing. At least that's what we thought, the question is how good the indexing really is.
+***** TikiWiki may use a third-party OSS search solution in the future. When we have it, we will re-evaluate the decision.
+***** Drawback of using Google is that we rely on a third party for our search results. This can become a problem if we need critical content to appear. The short term solution for that problem is to prominently link to such content on start page and/or sidebar.
+** Improve theme (djst)
+*** Update KB article page first, then start page.
+*** Figure out what content we need and what we should remove, then come up with a mockup.
+*** For example, tag cloud is confusing, remove it. Show tags for the current article instead.
 * '''Knowledge Base'''
 ** Increase linking in to Sumo (''when'' is that possible?)
-*** [http://www.mozilla.org/support/firefox/] - #1 result for "firefox help"
+*** Not possible until [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&product=Sumo&component=Administration&component=Chat&component=Forum&component=Knowledge+Base+Software&target_milestone=0.1&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&bug_status=UNCONFIRMED&bug_status=NEW&bug_status=ASSIGNED&bug_status=REOPENED&emailassigned_to1=1&emailtype1=substring&email1=&emailassigned_to2=1&emailreporter2=1&emailqa_contact2=1&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&known_name=Sumo&query_based_on=Sumo&field0-0-0=noop&type0-0-0=noop&value0-0-0= 0.1] + [https://bugzilla.mozilla.org/show_bug.cgi?id=395271 bug 395271] is fixed.
-** Process for editing articles and making suggestions
 ** Methods of attracting contributors [http://userstyles.org/increasing_contributions.xhtml]
+*** djst and jason to work on some of that next week.
+**** Announcement in mZ (djst)
+**** Show "Edit this page" link even for users not logged in [https://bugzilla.mozilla.org/show_bug.cgi?id=399871]
 ** Possible variations of articles for Sitespect
+*** Too little traffic on the site at this point to justify the time needed to conduct a SiteSpect test.
+*** SiteSpect evaluation period expires in a couple of weeks. If we can increase the linkage before then, we can do a simple test.
 ** Video?
+**# Find the best screen capture software to use for this, for Windows. (Flashback is a good proprietary tool that is relatively cheap, but we can't expect volunteers to pay for software to help us for free.)  (Next week)
+**# Make videos for the top ten articles and put them up on YouTube under a CC license. We can do that ourselves. (Next week)
+**# Encourage the community to create more content. Use very few rules and limitations at this point; encourage creativity so we can figure out what's the best way to present the videos. (Q4)
+**# Write up guidelines for the video presentations (format, use of terms, voice, etc.) (Q4)
+**# Figure out a reasonable way to host the content ourselves. (Future)
 * '''Forums'''
-** Implementing [http://blog.mozilla.com/sumo/2007/10/11/most-recent-forum-design-mockups/ forum design]
+** Implementing [http://blog.mozilla.com/sumo/2007/10/11/most-recent-forum-design-mockups/ forum design] (jason)
+*** Jason can hack on Nelson's own site while doing this.
 * '''Live Chat'''
 ** Lucy has a content/layout suggestion for the Live Chat page
 *** http://docs.google.com/Doc?id=dcn3q7s6_38cspd59 rough idea
-** Talked to legal
+** djst to get a summary of the required text from legal next week. Lucy and Jason will use that to work out the terms or service and instructions.