Changes

Jump to: navigation, search

Gaia/Email/RequiredBugInfo

8 bytes added, 22:25, 30 October 2013
oops, do want timestamps
#### You can enable the preference in your own gaia builds by creating a file GAIA/build/custom-prefs.js (note: this used to be GAIA/custom-prefs.js, but it changed) and making sure it includes the line: pref("browser.dom.window.dump.enabled", true);
#### I hope there's a better way, but if not, if you just want to change the setting on the device, you will need to modify /data/b2g/mozilla/PROFILEDIR/prefs.js to include the line. See below for one way to do this.
### Please provide the logcat by running '''adb logcat -v time -s GeckoDump:V Gecko:V'''. This filters out garbage we don't care about. Also, please only include portions of the log from the e-mail app; searching for "LOG: Mail universe/bridge created" is a good way to find out when the e-mail app started. Apparently, other apps are much more likely to reveal private data, and we do not want any of that. We do try to avoid doing that, but please also skim the contents of the log to make sure there are no obvious reveals of personal information. Currently, we expect the e-mail domain you are signing up for to be exposed in the log if your problem occurs during the configuration process, but we really need that info anyways.
## Secret debug: For now, logcats are usually still good enough, but if we request or you would like to provide the more detailed structured logging output, please see https://wiki.mozilla.org/Gaia/Email/SecretDebugMode
# If the problem involves a specific message and the problem is not duplicated for other messages, it would be great if you could look at the message in an alternate mail client (like webmail or Thunderbird) and see if the message has anything special about it. If you can't tell and the message is not private, attaching a copy of the message to the bug can be very helpful.
Confirm
360
edits

Navigation menu