Compatibility/Guide: Difference between revisions

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Revision as of 18:34, 4 November 2013

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Adding a section on making a survey
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'''This is a draft guide'''. It documents certain things but it will change time to time and will be used to feed documentation on MDN.
== Working on Web Compatibility Issues ==
 
 
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As said on [[Compatibility|Web Compatibility]] page:
As said on [[Compatibility|Web Compatibility]] page:
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<blockquote>'''A person should be able to use the Web whatever the device and the browser they are using.</blockquote>
<blockquote>'''A person should be able to use the Web whatever the device and the browser they are using.</blockquote>


There are many ways we, Web users, can help make the Web a better place:


This guide is an early draft started on July 2013. It might be split in smaller individual pages to make it easy for anyone to participate.
* '''Collect information''' about well-known sites in your own country.
 
* '''Report the issues''' in a useful way.
The goal is to give the tools and guidance for helping the Web community to:
* '''Analyze the Web sites''' so that the bugs contain useful information.
* '''Contact Web sites owners''' (or developers) for fixing Web compatibility issues.


* Help report the issues in a useful way
The '''work and the effort of the community''' is key to the success of the open Web. These efforts have to be considered in the constraints of the business requirements of each contacted Web sites. We are not here to blame, we are to make the Web open to anyone. The [[Compatibility|Web compatibility]] effort is driven by two projects [[Compatibility/Mobile|mobile Web compatibility]] and [[Compatibility/Desktop|desktop Web compatibility]].
* Analyze the Web sites so that the bugs contain useful information
* Give guidance on how to contact Web sites owners, developers for fixing Web compatibility issues.


== Collecting Information And Surveys ==


We can't solve everything ourselves. The '''work and the effort of the community''' is key to the success of the open Web. These efforts have to be considered in the constraints of the business requirements of each contacted Web sites. We are not here to blame, we are to make the Web more open to anyone. The [[Compatibility|Web compatibility]] effort is driven by two projects [[Compatibility/Mobile|mobile Web compatibility]] and [[Compatibility/Desktop|desktop Web compatibility]].
Once a mobile device is being introduced in a new country, some Web sites will exhibit issues of Web compatibility. Each specific country have popular Web sites which are related to their local market (think for example well known press and magazines sites).


=== Steps to follow ===


You can help the open Web by:
# Create a page with a list of top Web sites. See for example [https://etherpad.mozilla.org/top-brazilian-sites Brazil], [https://etherpad.mozilla.org/top-indian-sites India] or [https://etherpad.mozilla.org/top-german-sites Germany]
# Start small, grow it little by little
# For each Web site, test the site with Firefox OS, Firefox Android (and Opera Mobile, IEMobile, Chrome Mobile, Android, etc.)
# Note differences and open individual bugs for each individual issue (see below)


* reporting an issue
* analyzing the issue
* helping us find the right person to contact
* negotiating with the Web site to get it fixed


== Reporting a Web compatibility issue ==
== Reporting a Web compatibility issue ==
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