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Support/Scaling: Difference between revisions
→Scaling of support.mozilla.com
(New page: == Scaling of support.mozilla.com == * Firefox 3 beta 5 will be replacing in-product help with support.mozilla.com, likely to happen next week (wed/thurs) **help will redirect user to sum...) |
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**help will redirect user to sumo front page | **help will redirect user to sumo front page | ||
**from there user can click on common articles and tutorials | **from there user can click on common articles and tutorials | ||
* | * Already having issues this week combined with other complications from release traffic | ||
*what we need to do | *what we need to do | ||
** | ** Get redirects up and fixed (Thurs. AM) | ||
** | ** Turn SUMO back on post-peak-time (12pm PST?) | ||
** Fix [https://bugzilla.mozilla.org/buglist.cgi?query_format=advanced&short_desc_type=allwordssubstr&short_desc=&classification=Client+Support&product=Sumo&target_milestone=0.6&long_desc_type=allwordssubstr&long_desc=&bug_file_loc_type=allwordssubstr&bug_file_loc=&status_whiteboard_type=allwordssubstr&status_whiteboard=&keywords_type=allwords&keywords=&resolution=---&priority=P1&emailtype1=substring&email1=&emailtype2=substring&email2=&bugidtype=include&bug_id=&votes=&chfieldfrom=&chfieldto=Now&chfieldvalue=&cmdtype=doit&order=Reuse+same+sort+as+last+time&known_name=Sumo-0.6&query_based_on=Sumo-0.6&field0-0-0=noop&type0-0-0=noop&value0-0-0= P1 bugs in 0.6 list] before b5 | |||
** | |||
== Questions about where we are now == | == Questions about where we are now == | ||