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Support/Weekly Meetings/Minutes 2008-04-14: Difference between revisions
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Support/Weekly Meetings/Minutes 2008-04-14 (view source)
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<small>[[Support|Support]] » [[Support/Weekly_Meetings|Weekly Meetings]] » 2008-04-14</small> | <small>[[Support|Support]] » [[Support/Weekly_Meetings|Weekly Meetings]] » 2008-04-14</small> | ||
'''Attendees:''' djst, cilias, np, nkoth, Cww, zzxc, myles7987 | |||
'''Sumo''' | '''Sumo''' | ||
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'''Live Chat''' | '''Live Chat''' | ||
* Sumo day went well, not a lot of new contributors, but a handful of good ones who are already involved | * Sumo day went well, not a lot of new contributors, but a handful of good ones who are already involved with the community; let's hope they stick around | ||
* Status update - The queue timeout issue has been fixed. Chase directed me to a setting I hadn't seen before. Users should now be able to wait in the queue for 10 min before being redirected. The average wait time should thus make a big jump next week, and the number of unanswered chats should drop (comments added to those fields on the spreadsheet) | * Status update - The queue timeout issue has been fixed. Chase directed me to a setting I hadn't seen before. Users should now be able to wait in the queue for 10 min before being redirected. The average wait time should thus make a big jump next week, and the number of unanswered chats should drop (comments added to those fields on the spreadsheet) | ||
* Will publicly add a new "trial" shift for European times, 10am PDT to 12pm PDT (19:00 - 21:00 CEST), though users looking for help at this time seem to be North Americans, will see if this changes | * Will publicly add a new "trial" shift for European times, 10am PDT to 12pm PDT (19:00 - 21:00 CEST), though users looking for help at this time seem to be North Americans, will see if this changes | ||