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2014 Support Team Goals: Difference between revisions
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'''Product Metrics''': We will work with Product, Engineering, Legal, Privacy, Business Development and IT to establish meaningful metrics for each major product. At the end of 2014 we will have successfully improved products based on metrics. | '''Product Metrics''': We will work with Product, Engineering, Legal, Privacy, Business Development and IT to establish meaningful metrics for each major product. At the end of 2014 we will have successfully improved products based on metrics. | ||
'''Know Our Users''': With our partners, we will derive user segmentations, especially for new markets. We will also help to differentiate Mozilla products with unique value propositions for our BU partners' products. We will also work to create scalable research programs through communities. | '''Know Our Users''': With our internal and external partners, we will derive user segmentations, especially for new markets. We will also help to differentiate Mozilla products with unique value propositions for our BU partners' products. We will also work to create scalable research programs through communities. | ||
'''Product Strategy Support''': To increase adoption of Firefox OS, we will continue to deliver recommendations that help to make Firefox OS devices the right choice for partners and consumers. We will work tightly with internal and external teams to strengthen Firefox OS product strategies and connect them with Marketing and Business Development messaging. | '''Product Strategy Support''': To increase adoption of Firefox OS, we will continue to deliver recommendations that help to make Firefox OS devices the right choice for partners and consumers. We will work tightly with internal and external teams to strengthen Firefox OS product strategies and connect them with Marketing and Business Development messaging. | ||
'''General Market Strategy and Horizon Three | '''General Market Strategy and Horizon Three Thinking''': With our product counterparts, we will provide recommendations for market strategy, and illustrate potential opportunities for new initiatives in cross-product integration and ambient computing. | ||
== <span style="color:red">'''IT and Network'''</span> == | == <span style="color:red">'''IT and Network'''</span> == | ||