Confirm
1,359
edits
Changes
add info on requesting a try reset
== Problem Diagnosis ==
=== Can not access try server ===
Test your account & configuration
* <code>ssh hg.mozilla.org</code>, response: "No Interactive shells allowed here!"
* <code>ssh hg.mozilla.org clone invalid_sandbox</code>, response: menu display and interactive prompting.
=== Pushes to try take a very long time ===
If you're experiencing excessive wait times (> 15min) pushing to try, please file a bug asking IT to reset the try repository using [https://bugzilla.mozilla.org/enter_bug.cgi?comment=please%20schedule%20a%20reset%20of%20the%20try%20repository%20ASAP%20with%20sheriffs%20%26%20releng.&component=WebOps%3A%20Source%20Control&op_sys=All&product=Infrastructure%20%26%20Operations&rep_platform=All&short_desc=Push%20to%20try%20taking%20XXX%20minutes this template] (please include specifics of your experience). They will coordinate with sheriffs and release engineering as needed.
== Buildduty issues ==
