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Reps/SOPs/Swag Requests: Difference between revisions
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The Swag request form is an essential tool of the Mozilla Reps program. Never under-estimate the power of swag :) It is used extensively by Mozilla Reps that organize and/or participate in conferences. Mentors and Council members are given Swag Requests Handling rights (Bugzilla rights and swag system account) based on load of requests, by the council. | The Swag request form is an essential tool of the Mozilla Reps program. Never under-estimate the power of swag :) It is used extensively by Mozilla Reps that organize and/or participate in conferences. Mentors and Council members are given Swag Requests Handling rights (Bugzilla rights and swag system account) based on load of requests, by the council. | ||
{{Admon/ | {{Admon/note|Keep bugs tidy| Please make sure that within the process the swag bug is up to date with the progress and reflects the steps as noted below}} | ||
{{admon/note|Shipping time| Please fill in your requests at least 3 weeks in advance. Requests that have been submitted in a period less than 3 weeks before the event will be automatically rejected}} | |||
== Step 1 == | == Step 1 == | ||
Mozilla Rep has submitted a swag request ([https://bugzilla.mozilla.org/form.reps.swag swag request form]) | Mozilla Rep has submitted a swag request ([https://bugzilla.mozilla.org/form.reps.swag swag request form]). The swag request is automatically assigned to Konstantina (bug owner) | ||
== Step 2: == | == Step 2: == | ||
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Whiteboard: '''Reviewing Order''' | Whiteboard: '''Reviewing Order''' | ||
Status: '''ASSIGNED''' | |||
=== Questions to ask yourself when reviewing a swag order === | === Questions to ask yourself when reviewing a swag order === | ||
* How does the Event page look? (i.e. good description, Mozilla specific activities, promising means of documentation, promotions etc.) | * How does the Event page look? (i.e. good description, Mozilla specific activities, promising means of documentation, promotions etc.) | ||
* What type of event is it? (e.g. consumer event vs. tech event) | * What type of event is it? (e.g. consumer event vs. tech event) | ||
* Are the metrics measurable (e.g number of new contributors to be engaged) | |||
* What type of attendees are expected? (e.g. young attendees vs. old attendees; technical vs. non-technical) | * What type of attendees are expected? (e.g. young attendees vs. old attendees; technical vs. non-technical) | ||
* What is out existing stock of swag (e.g. are we running out of a particular item?) | * What is out existing stock of swag (e.g. are we running out of a particular item?) | ||
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* How often has this Reps requested swag in the past? (e.g. people constantly asking for the same swag in a region - Reps are encouraged to use their swag "wisely" and save some for future events) | * How often has this Reps requested swag in the past? (e.g. people constantly asking for the same swag in a region - Reps are encouraged to use their swag "wisely" and save some for future events) | ||
* Has this rep been filing his Monthly Reports regularly? | * Has this rep been filing his Monthly Reports regularly? | ||
* How many days we have for shipping the swag? | |||
=== Examples of typical quantities you should distribute === | === Examples of typical quantities you should distribute === | ||
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== Step 3: == | == Step 3: == | ||
If the request is approved, the owner | If the request is approved, the owner cc's Jennifer Balaco so she can process the request via Staples. | ||
Whitebord: '''Order Processed''' | |||
If the request is rejected, the owner informs Mozilla Rep that his/her request has been rejected | If the request is rejected, the owner informs Mozilla Rep that his/her request has been rejected | ||
Whiteboard: ''' | Whiteboard: '''Request Rejected''' | ||
Status: ''' RESOLVED FIXED''' | |||
== Step 4: == | == Step 4: == | ||
Tracking Number is obtained through shipping vendor and bug updated to include | Tracking Number is obtained through shipping vendor and bug updated by the owner to include tracking number | ||
Whiteboard: '''Order Shipped''' | Whiteboard: '''Order Shipped''' | ||
| Line 68: | Line 74: | ||
Whiteboard: '''Order Delivered''' or '''Lost in Space''' | Whiteboard: '''Order Delivered''' or '''Lost in Space''' | ||
Status: '''RESOLVED FIXED''' | |||
[[Category:Remosop]] | [[Category:Remosop]] | ||