Safari Books: Difference between revisions

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=Usage and Deactivation=
=Usage and Deactivation=
==2014-2015 Cycle==
==2014-2015 Cycle==
*'''Usage:''' Your Safari Online Books license is valid for 1 year from the date you sign up, and must be used consistently. Safari has worked with various partners to drive usage up. Mozilla is participating in this new initiative given the number of limited licenses it has purchased.  
*'''Usage:''' Your Safari Online Books license is valid for 1 year from the date you sign up, and must be used consistently: not going inactive for more than 120 days. Safari is working with Mozilla to drive usage up and to surface where the SBO has the biggest impact. We have a limited number of licenses and want to use them well.  
* '''Deactivation:''' Messages will be sent to users upon 30 days of inactivity, then again at 60. If another message is sent at 90 days of inactivity, users will be automatically deactivated. If a user encounters the following message, they can place their name on the wait list to be reconsidered for activation.
* '''Deactivation:''' Messages regarding inactivity will be sent to users upon 65 days of inactivity, then again at 90 days, and at 120 days (4 months). If the user has not logged on after the last prompt, users will be disabled. Per Safari Book's contract rules, once a user is disabled, the user cannot reactivate their accounts until the contract is renewed in the next contract cycle on 15 April 2015. There are two exceptions to this deactivation rule:
**Message: "Your individual user account has been disabled. This could be in accordance with your corporate policy regarding account usage, or your corporate account has expired. To learn more about why your account has been disabled please contact the Safari Books Online account administrator (dino@mozilla.com) within your organization."
** Exception 1: Legacy Users. Those users who were activated in the 2013-2014 cycle and place their name on the waiting list by 30 May 2014 will be given consideration for renewal. If no seats are available past 30 May 2014 to reactivate Legacy Users, consideration will be given in accordance with Exception 2.  
** Exception 2: Mozilla expands number of total licenses for 2014-2015 cycle.
 
==2013-2014 Cycle==
==2013-2014 Cycle==
* '''Usage:''' Your Safari Online Books license is valid for 1 year from the date you sign up, unless Mozilla terminates its contract with this vendor. We encourage you to use Safari Books as much as possible when needed. Since this is an on-demand learning service, we cannot set strict guidelines on usage based on frequency of activity.  
* '''Usage:''' Your Safari Online Books license is valid for 1 year from the date you sign up, unless Mozilla terminates its contract with this vendor. We encourage you to use Safari Books as much as possible when needed. Since this is an on-demand learning service, we cannot set strict guidelines on usage based on frequency of activity.  
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