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(Created page with "=Global Health and Wellness Initiative= The objective of this project is to design a global health and wellness initiative for Mozilla staff with a target launch date of April...")
 
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=Global Health and Wellness Initiative=
= Content Services Overview  =
The objective of this project is to design a global health and wellness initiative for Mozilla staff with a target launch date of April 16th, 2014*.


==Guiding Principles==
We are applying more focus than ever before to the long-term sustainability of Mozilla.  That sounds like a fancy way of saying money, and maybe it is. We want to be making an impact for the next 50 or 100 years, and need to hedge against the idea that desktop search will inevitably deteriorate and can’t be Mozilla’s permanent source of revenue to pursue our mission.
* The new wellness initiative will be global - all Mozilla employees will be eligible irrespective of family size, benefits enrollment and country of employment.
* The new wellness initiative will not be a cash program.
* The new wellness initiative will be exclusively aimed at facilitating access to wellness, with an extensive definition of wellness defined by the working group - which will include individuals from across the project, not just the people team.
* In the design, we will incorporate concerns of ease of administration, acknowledging and learning from the struggles people have experienced with the current program.


'''Boundaries''': Applicable to Mozilla regular employees.
The relationship between money and open source can be strained. But it shouldn't be. It's a tool in the toolbox; there's no need to be overly rigid about it. Participation in the commercial ecosystem is something that we believe is necessary; it's part of our manifesto.  We should be very attentive toward what we believe is the right thing to do, and continue having debates about it. But in the end, we need to remember the importance of ensuring Mozilla is sustainable for a very long time.


==Duration==
The Content Services Team was formed in late 2013 to explore opportunities, over time, that would provide additional value to our users, strongly align with our mission and values, and propose new sources of revenue for Mozilla.
January 2014 - April 2014 (with quarterly review throughout 2014)


==People==
Our initial approach was to look for sites and brands to partner with who could provide our users with content that  on a regular basis.
People resources as defined by the RASCI model:<br>
* Responsible: owner of the problem/project<br>
* Accountable: to whom "R" is Accountable and is the authority who approves to sign off on work before it is effective<br>
* Supportive: provides resources or plays a supporting role in implementation<br>
* Consulted: provides information and/or expertise necessary to complete the project<br>
* Informed: needs to be notified of results but need not necessarily be consulted<br>
{| class="wikitable fullwidth-table"
| Responsible || Sylvie Brossard
|-
| Accountable || Debbie Cohen
|-
| Supportive || Mardi Douglass (Communications)
|-
| Consulted || List of participants within this [https://etherpad.mozilla.org/GlobalWellnessInitiatives etherpad].
|-
| Informed || Steering Committee, Directors, VP's
|-
|}


==Milestones/Iterations/Tasks (*timeline subject to change)==
A group of Mozillians from the Steering Committee and Firefox team evaluated more than two dozen revenue proposals in late 2013. Each idea we considered was closely evaluated on whether it resulted in incremental value to our users, aligned with our mission and values, and had the potential to significantly impact our sustainability over time.


* '''January 22 - 31''': Collect ideas about "what the new program should do and what it could look like" here: https://etherpad.mozilla.org/GlobalWellnessInitiatives - keeping in mind the four guiding principles.
Below are the initial projects we decided to pursue.


* '''First two weeks in February''':  Review and validate suggestions. Confirm they fit within our framework, and classify them by general theme, or type of delivery, etc.
== Product Roadmaps==


* '''By end of February''': 100% inspired by the few big categories that emerged from suggestions, create an early model of what our initiative could look like (consider it the Nightly build). Ask for specific, timebound feedback from group.
<b>Directory Tiles</b>: Every time a user opens up a new tab in Firefox, the browser displays Tiles. Frequent Firefox users see screenshots of the websites they visit most often in their Tiles. We look to leverage the Tiles on our Tab pages and make them a significant revenue generator for Mozilla. There are a few opportunities that we will go to market with in 2014 and the first of which is to provide sponsored content on First-Run-Tiles known as Directory Tiles. This should launch in Q2/3 and we will then work on additional Tile enhancements outside of First-Run.


* '''March 11th - 14th''': Feedback review + configure v0.2 of the initiative.
<b>Voices</b>: We look to roll out a PBS/NPR style web-based video series about our Mozilla biased view of the world. This video series and associated content will go live weekly and be promoted across the Mozilla footprint. We will work with selected underwriters to sponsor this content to generate meaningful revenue.


* '''March 17th - 19th''': Share v0.2 with group for review and a short round of feedback.
<b>UP/Intent Engine </b>: UP is our Intent Engine for across Mozilla that helps us deliver personalization platforms for all of our products and services. Our 2014 strategy is to keep building our UP platform to make it available to the desktop, OS, services, and other products and have the bridges built this year that each product team has the ability to read/write to it. We will do limited tests in Q2/3/4 of this year to test different Intent Engine modules (such as tasks, discovery, personalization, ads) to prioritize which modules we commercialize in 2015.


* '''March 20th - 23rd''': Create v1.0 of initiative
==Content Services Roadmap==


* '''March 24th''' - Share v1.0 with all@ + go-live timeline (which may be staggered depending on our ability to get vendor agreements in place).
<b> Q1 2014</b> - Grow Team - We’ll start by hiring a small team of paid staff who can dedicate the majority of their time thinking about how to develop and execute these initiatives. We’ll also look to grow support within the Mozillian community by exploring opportunities for participation and through regular dialog.


* '''March 25th - April 15th''': Work out all of the crazy details including vendor agreements.
<b> Q2 2014</b>- Directory Tiles Launch & Grow Team


* '''April 16th''' - Program live.
<b> Q3 2014</b>- Voices Soft Launch, Grow Team & UP testing


* '''July / August''' - Program review (back with this group + anyone new who wants to help) to do an interim check in to see if any adjustments need to be made. Rinse and Repeat.
<b> Q4 2014</b>- UP Testing, Voices Launch & Grow Team
 
== Content Services Resources==
 
Check out our[https://blog.mozilla.org/advancingcontent/ Official Content Services Blog.]
 
Watch the Directory Tiles Town Hall on [https://air.mozilla.org/town-hall-directory-tiles/ AirMozilla.]
 
== Get Involved/Share Ideas & Feedback==
 
If you’re interested in what we are doing,  we’d love for you to subscribe to our group and contribute to the discussions. We are also actively hiring, so if you’re interested in joining our team, check out Mozilla’s [https://careers.mozilla.org/en-US/ Career’s Page] for opportunities. We have lots to talk about in the coming weeks and months!
 
In the meantime, if you have anything to add, feel free to reach out to [mailto:contentservices@mozilla.com?Subject=Your%20Subject%20Here the Content Services Team]
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