Contribute/Facilitation Training: Difference between revisions

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20 minutes
20 minutes
Goal: Active listening helps people to be more aware of their space and their fellow participants. Through active listening we can build stronger and more cohesive communities of change. Participants will learn to listen to one another, not just hear one another.


== Part 2.1: What is Active Listening? ==
== Part 2.1: What is Active Listening? ==
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== Part 2.2: Giving and Receiving Feedback in Open Source Communities ==
== Part 2.2: Giving and Receiving Feedback in Open Source Communities ==
15 minutes
Facilitator: There are many ways that people coexist in online communities, and we are going to talk about how to build communities while working against trolling, meanness, and other issues.
1. Assume good intent: people are usually not trying to hurt your feelings. Unless language is explicitly hurtful, racist, sexist, classist, or any other kind of -ist that is against the Code of Conduct, assume that people are coming from a place of love.
2. On the Internet everyone does know you're a dog: The Internet is not a place to hide your identity. We are a community of well-wishers working together to make the Web better. Think about the way that you are using language when communicating. Do you sound uninterested or snarky? Do you seem unkind?
Hacker School's Rules
Practicing positivity, a small group activity (10 minutes)
Situation 1: Another contributor has just come up with an idea for a new app. You think that this idea is a bad one. She asks for feedback on the app from your community. How do you respond?  Think of five good responses and five bad responses.
Situation 2: A contributor you're friendly with is running an event and you think they're doing a poor job. How do you tell them?


== Part 2.3: Active Listening Activity ==
== Part 2.3: Active Listening Activity ==
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