Support/Kitsune/Features/Conversation-Tracking

Purpose

• Drive up the number of solved threads.

Outcome

• A view that allows contributors to track their conversations.

Open issues/risks

Definition

Feature overview

Forum contributors need a way to track the conversations that they are part of. The current area “Your contributions” would be extended.

3 views:

1. all your discussions
2. discussions where you made the last comment
3. discussions where someone else made the last comment
4. discussions that are solved

In addition to question title and question body, the Thread List view should display:

• The answer to the question, if present
• The last comment in the discussion

Users & use cases

Dependencies

Requirements

Non-Goals

Design

Functional Spec

User experience design

Implementation plan