Increasing the helpfulness of forum threads by providing a clear view for visitors.
- A thread view that clearly distinguishes between questions and answers, promotes the best answers and subdues the comments.
- The current understanding is to achieve this merely by redesigning the site with minimal changes to the content.
Users coming into the forum to read questions and answers should have at the first glance an idea if the questions matches their question, and the best answer in the thread. That means subduing comments and promoting answers.