Support:Sprint Template

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Firefox XX SUMO Sprint

What is SUMO Sprint?

SUMO Day/SUMO Sprint is that time of the week when the whole Mozilla community comes together to answer incoming questions on the support forum for Firefox, Firefox for Android, and Firefox for iOS users. Check out this page to learn more about it.

What's new in Firefox XX

Desktop

Description KB link Status
Feature 1 Link New article
Feature 2 Link New article
Feature 3 Link Forum common response
Feature 4 Linkl updated

Android/Fenix

Description KB link Status
What's new Link updated
What's new Link updated

Find out more

Dot releases

Heads up

Potential issues

How to get involved in the sprint?

Join us in our community portal event and contribute by:

  • Answer forum questions
  • Respond to actionable tweets

Answer forum questions

Many people visit our forum to ask questions about Firefox. You can contribute by answering their questions directly on the forum, or using the SUMO Live Helper addon created by SUMO contributors.

Respond to actionable tweets

You can also help many people who are having problems with their Firefox by responding to actionable tweets (meaning that the tweet expressed that somebody need support). Check out this article or take this short course to know more about how you can help people on Twitter. We strongly recommend existing community members to use Conversocial to reply to tweets from the official support account, @FirefoxSupport.

How can I get more help?

You can join our Matrix channel to ask questions/join community discussion.