User:Rtanglao/Roland Unofficial FF 59 Support Report

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• An unofficial support work in progress always DRAFT report for Firefox 59 Desktop for power users and mozilla support volunteers, NOT for "normal" :-) users, what are we missing? either edit or irc me :rolandtanglao on #sumo or email me rtanglao AT mozilla.com or slack me @roland (you can find me in #sumo2). My apologies that some some of the linked documents are employee only; I wish we could be more "default by open" but not my call!
• After the end of the first 3 weeks we should do a pretty report in Google Docs with graphs!
• Also please note that we are not qualitative researchers, if you want something more scientific :-), please contact Matt Grimes of Strategy and Insights; his excellent team of qualitative and quantitative researchers can do something more formal and cool for you!

Source documents

• previous report: Rtanglao/Roland_Unofficial_FF_58_Support_Report
• User_talk:Rtanglao/Roland_Unofficial_FF_59_for_Android_Support_Report
• New features (pdfium instead of pdf.js on Windows primarily for printing?!? <-- no user facing UX changes ; etc)

SUMO KB articles

• Joni's SUMO KB Article spreadsheet Firefox 59 Desktop and Firefox 59 Android

NON SUMO docs

• Official Firefox 59 release notes
• Draft Firefox 59 for Desktop beta release notes

Web Extensions

New web extension developments in 59:

13 March 2018 Launch Day

SUMO Forums

• see below: noticed in SUMO forum thread: Websites not displaying properly in Firefox 59 (technically it was day 2 since it was 1:44a.m. :-) )
• Yahoo search engine: bug 1443957,bug 1442738

Non SUMO forums: Twitter, Facebook, Reddit, Quora, others?

• bug 1435472 - Invalid page rendering with hardware acceleration enabled - found 1 month ago in beta
  • noticed in release in reddit thread: Sites not loading properly (did a refresh / tried safe mode..) - workaround disable hardware acceleration
  • noticed in SUMO forum thread: Websites not displaying properly in Firefox 59
  • bug 1435472 comment 21: "Enabling cleartype does seem to reduce the frequency of incorrectly rendered pages, but only by 50% or so. Roughly a third of all pages still seem to intermittently render with a large number of missing or misplaced elements" <-- so much for a possible workaround :-) <--- this comment appears to be incorrect and enabling ClearType does workaround the problem
  • 19March2018 asa: "The workaround is to re-enable ClearType in Windows or to disable Hardware Acceleration in Firefox. "

14 March 2018 Day 2

found on SUMO

15 March 2018 Day 3

found on SUMO

16 March 2018 Day 4

• Firefox 59.01 shipped on Friday to fix a security bug that came out of the annual Pwn2Own hacking contest.

17 March 2018 Day 5

18 March 2018 Day 6

19 March 2018 Day 7

13-19 March 2018 Week 1

20-26 March 2018 Week 2

• Firefox 59.0.2 (Google doc with desktop and mobile bugs) was released Monday 26March at 50% and Tue 27March2018 at 100% for:
  • aforementioned ClearType invalid rendering bug, bug 1435472
  • accessiblity-related crash

27 March - 2 April 2018 Week 3

3-9 April 2018 Week 4

• bug 1453128 - Fix Acer locale problem using target system add-on <--- Acer preloads have a wrong locale, 100K users, fix with system add-on perhaps?
  • system add-on fix shipped to Acer users on Wednesday April 11, 2018

10-16 April 2018 Week 5

• Found in SUMO: export bookmarks to html broken for some users?!!?
  • bug 1453994 - Unable to export bookmarks - built-in root had wrong parent <--- Filed by MoCo Engineer Mark Banner aka Standard 8

Recurring non FF59-specific Things we learned from SUMO