Support/Weekly Meetings/Agenda 2008-09-15: Difference between revisions
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(New page: <small>Support » Weekly Meetings » 2008-09-08</small> '''Sumo''' * [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly m...) |
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<small>[[Support|Support]] » [[Support/Weekly_Meetings|Weekly Meetings]] » 2008-09- | <small>[[Support|Support]] » [[Support/Weekly_Meetings|Weekly Meetings]] » 2008-09-15</small> | ||
'''Sumo''' | '''Sumo''' | ||
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'''Knowledge Base''' | '''Knowledge Base''' | ||
* | * Bugzilla: 2 article bugs filed [https://bugzilla.mozilla.org/show_bug.cgi?id=454458][https://bugzilla.mozilla.org/show_bug.cgi?id=455059], 1 article bug verified fixed [https://bugzilla.mozilla.org/show_bug.cgi?id=324571] | ||
* Still gathering feedback on new editor. | |||
* New start page for Firefox Support localizers [http://support.mozilla.com/en-US/kb/Localizing+Firefox+Support]. | |||
* Policy on linking to add-ons discussion in mozilla.support.planning [http://groups.google.com/group/mozilla.support.planning/browse_frm/thread/9bdba636954a2cf6]. | |||
* What to do with out of date/obsolete pages. | |||
'''Forums''' | '''Forums''' | ||
* | * Forums are still slow but not throwing database errors. | ||
* Participation is up this week, yay! | |||
'''Live Chat''' | '''Live Chat''' | ||
* | * zzxc is without power today, Cww in charge of livechat for the day, pulling stats. | ||
'''Metrics''' | |||
[http://support.mozilla.com/en-US/kb/Weekly+common+issues] | |||
[https://bugzilla.mozilla.org/show_bug.cgi?id=455190] making KB polls off. | |||
'''Norton 360''' | |||
* Main thread: [http://support.mozilla.com/tiki-view_forum_thread.php?forumId=3&comments_parentId=155142] | |||
* Call with Symantec on Wed to finalize suggested workarounds. | |||
Latest revision as of 18:00, 15 September 2008
Support » Weekly Meetings » 2008-09-15
Sumo
Knowledge Base
- Bugzilla: 2 article bugs filed [1][2], 1 article bug verified fixed [3]
- Still gathering feedback on new editor.
- New start page for Firefox Support localizers [4].
- Policy on linking to add-ons discussion in mozilla.support.planning [5].
- What to do with out of date/obsolete pages.
Forums
- Forums are still slow but not throwing database errors.
- Participation is up this week, yay!
Live Chat
- zzxc is without power today, Cww in charge of livechat for the day, pulling stats.
Metrics [6] [7] making KB polls off.
Norton 360
- Main thread: [8]
- Call with Symantec on Wed to finalize suggested workarounds.