All Hands/Orlando2018: Difference between revisions

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→‎Booking Family Travel

Briannamark

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 ====Booking Family Travel====
-Whether your family will accompany you on your flight or join us later; and you have two options: Direct or through Egencia.
+Whether your family will accompany you on your flight or join us later; and you have two options: direct with the airline (recommended) or through Egencia.
-It gets tricky when traveling with family and not booking together (not even just booking, but we've found some tricks that drastically helps with this stuff.
+'''Direct (recommended):'''
-First figure out what flights you want to be on as an employee in Egencia. Hold them in Egencia. Find the flights you want for your family - we strongly recommend booking direct with the airline for your family. Once you have them booked, go in and purchase your flights in Egencia. Once you have both sets of confirmation numbers, call the airline and ask them to LINK the reservations. This shows that you are traveling together and ''shouldn't'' be moved. When you call, you can also ask the airline agent to assign seats together. By booking your family direct on the airline, it gives them "priority" with the airline over people who book via a third party (expedia, booking.com, kayak, etc). These aren't guarantees, but they do help.
+First, figure out which flights you want to be on as an employee in Egencia. Hold them in Egencia. Find the flights you want for your family on the airline site and book them. Go back to Egencia and book your flights. Once you have both sets of confirmation numbers, call the airline and ask them to LINK your two reservations. This shows that you are traveling together and shouldn't be moved. When you call, you can also ask the airline agent to assign seats together. By booking your family direct on the airline, it gives them "priority" with the airline over people who book via a third party (expedia, booking.com, kayak, etc). These aren't guarantees, but they do help.
-Give yourself a lot of time at MCO on departure with your family. The airport can be a little overwhelming and chaotic, so not being in a hurry there is very helpful.
+'''Via Egencia:'''
 We do not recommend booking family through Egencia. If you'd like details about how to do it, please email bmark@mozilla.com
-If your family is arriving on different flights than you but would like to take advantage of the shuttles on Monday & Saturday, email their itinerary to mozilla@shworldwide.com.
+'''Notes:'''
-Please note: we are unable to accommodate volunteer contributor families/guests.
+* If your family is arriving on a different flights than you but would like to take advantage of the shuttles on Monday and/or Saturday, please email their itinerary to mozilla@shworldwide.com.
+* No matter how you book, give yourself a lot of time at MCO on departure. This airport can chaotic (almost everyone leaving is a family with young kids) so not being in a hurry helps stress-levels.
+* We are unable to accommodate volunteer contributor families/guests.
 ====Travel Insurance====