Support/Weekly Meetings/Agenda 2022-08-17: Difference between revisions

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* [https://support.mozilla.org/en-US/user/kelimutu Kiki]
* [https://support.mozilla.org/en-US/user/kelimutu Kiki]
* [https://support.mozilla.org/en-US/user/plwt Paul]
* [https://support.mozilla.org/en-US/user/plwt Paul]
* JR
* Justin
* Abby
* Fabi
* Cindi
* Wayne M.


===CONTRIBUTORS SHOUTOUT===
===CONTRIBUTORS SHOUTOUT===
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==== KNOWLEDGE BASE AND LOCALIZATION====
==== KNOWLEDGE BASE AND LOCALIZATION====
#  
# We will be sharing the final article updates for next week's Firefox V104 release.
#


==== SUPPORT FORUM ====
==== SUPPORT FORUM ====

Latest revision as of 17:07, 17 August 2022

Meeting Details (scroll down for the agenda)

(meeting duration approx. 45 minutes) starting at: 17:00 UTC [1]

Northern winter Northern summer
09:00 PT 10:00 PDT
11:00 CST 12:00 CDT
17:00 UTC 17:00 UTC
18:00 CET 19:00 CEST
22:30 IST 22:30 IST

Call Details

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

Live chat

  • SUMO - Matrix channel

Read more

PARTICIPANTS

Please add your name and your SUMO profile link (you can also attend our event in the community portal):

  • Kiki
  • Paul
  • JR
  • Justin
  • Abby
  • Fabi
  • Cindi
  • Wayne M.

CONTRIBUTORS SHOUTOUT

(Please link to their profile and the reason for the mention)

  1. Thank you for everyone who contributed to the desktop/mobile release discussion!
  2. Welcome back to Jens Hausdorf

AGENDA

TOPIC OF THE WEEK

  1. What do you think about social and mobile support contribution and how it differs from the others? How would you like to be incentivized?
  2. Updated contributor onboarding flow (check out the miro board)
  3. Help us to moderate support questions back to SUMO from CMO

MOZILLA'S WORLD UPDATE

PRODUCT UPDATES

Check out the recording of our latest release scrum meeting if you haven't already!

  • Desktop V104 (Aug 23)[Status: Ready]
  • Firefox For Android V104 (Aug 23)[Status: Ready]
  • Firefox For iOS V104 (Aug 23): [Status:Ready]
  • Focus Android (Aug 23)[Status: no known updates]
  • Focus iOS (Aug 23)[Status: no known updates]
  • Mozilla VPN V2.10 VPN 2.10 Release JIRA (09/16/2022 ← tentative)[Status: In-Progress]
  • Relay V 22.7 [Status: Ready]
  • Hubs by Mozilla (Hubs Premium) (October 11 tentative release date)

KNOWLEDGE BASE AND LOCALIZATION

  1. We will be sharing the final article updates for next week's Firefox V104 release.

SUPPORT FORUM

SOCIAL SUPPORT

PLAY STORE SUPPORT

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.

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