Support/Weekly Meetings/Agenda 2009-03-16: Difference between revisions
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'''Sumo''' | '''Sumo''' | ||
* [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics] | * [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en Weekly metrics] | ||
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'''Forum''' | '''Forum''' | ||
* Should we have a [http://support.mozilla.com/kb/How+to+ask+a+good+question guide to asking questions]? | |||
* Comment about [http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=301003&forumId=1 this read me thread] in [http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=302541&forumId=3 this contributors forum thread] | |||
'''Live Chat''' | '''Live Chat''' | ||
Latest revision as of 18:22, 16 March 2009
Sumo
- Weekly metrics
- What happened on Feb 24th (re: start page bounce rate)? -cilias
- Last week's weekly support issues
- Push SFD back to end of May?
Knowledge Base
- 3.1 to 3.5 SUMO META bug bug 481465
- Best Practices doc change: be less chatty
- Useful article comments tracking page [1]
Forum
- Should we have a guide to asking questions?
- Comment about this read me thread in this contributors forum thread
Live Chat
- Two threads about live chat abuse in Contributors forum, but still very rare.
- More people crashing due to corrupt sqlite
- Collin1000 is now a room monitor
- Metrics update: 4 new helpers taking chats, 16 total active helpers
Roundtable