Thunderbird/StatusMeetings/2009-12-22

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Thunderbird Meeting Details :

• Tuesday, December 22nd, 17:30 UTC (9:30am Pacific, 12:30pm Eastern)
• How to dial-in

Agenda

• Who's taking minutes? --> dmose
• Minute taking Schedule. Talk to davida for schedule changes/additions.

Action Items

Open

• Planning for a dry-run security firedrill build

Thunderbird 3.1 Developer Update

• Post 3.0 Roadmap
• Post 3.1 Roadmap
• Tb 3.1 cycle specifics
• Codename: Lanikai
• More branches and work on branches
• Feedback on schedule for 3.next is wanted.

• 3.1 Blocker Chart

• Blockers
  • blocking-thunderbird3.1+ (includes tb31needs): 51 (0)
• Proposed Blocking
  • blocking-thunderbird3.1?: 58 (+10)

• Fixed Alpha 1
  • TB 3.1a1 blocking: 4 (+3)

Thunderbird 3.0.x Developer Update

• 3.0.1
  • Aiming to base off of Gecko 1.9.1.7
  • Schedule Highlights:
  • Code Freeze: January 5, 2010, 11:59pm
  • Beta Period: Jaunary 8
  • Estimated Release Date: January 14

• Tinderbox has links to:
  • Process for getting bugs into 3.0.x
  • Tracking and Status page

• Blocking Nominations: 15 (-1)
• Blockers (needed): 9 (+8)
• Blocking 3.0.1: 22 (+10)
• Of which:
  • waiting branch patch (or approval flag setting): 17 (+6)

• Fixed 3.0.1: 31 (+9)
  • Of which need verification: 31 (+9)

QA Updates

• Had a good bugday in terms of closing bugs.
• Over the last week 50% of the bugs resolved where duplicates
• Most of the bugs opened are 3.0 related.

Support

Abbreviated report since I am sick, full report on December 29, 2009

1. Thunderbird 3.0 Top Support Issues
   1. Kaspersky DLL and KPT issue causes blank windows after upgrade from TB 2 to 3 - still awaiting exact Kaspersky executable version and exact Kaspersky DB version in order to notify users on GS
   2. Add-Ons: Where is Lightning? - beta is out, congrats to Lightning team
   3. Compact Header
   4. Untick use name and password
   5. 4GB Gmail issue - Bienvenu working on fix for Thunderbird 3.1
   6. duplicate folders after TB2 to TB3 upgrade
   7. opening IMAP text attachments is broken
   8. sometimes have to delete SMTP password after upgrading from TB 2.0 to 3.0 in order to send email
   9. Smart Folders UI is not intuitive
2. SUMO for MoMo aka SuMoMo
   1. theming almost done, last 10%, in this case the SUMO search, is the hardest, pushing for before Christmas
   2. since SuMoMo uses SSL, waiting for GS to give us GS widget code that works with SSL, expecting a fix before Christmas (not rocket science since since all the GS widgets except the Satisfaction Search widget that we are using allow SSL)
   3. JenZed is going to help with SuMoMo content, thanks Jen!
3. Key Support stats from the following graphic:
   1. asked SUMO folks for help
   2. as well blog post asking for help
   3. approximately 100/ day (707/7 new topics still 3.5x higher than week of Dec 1, # of visitors 15X higher than Dec 1: 29000 compared to 2000, down from 35000 last week)
   4. total new topics:707 total replies from employees and contributors: 297 up from 126 last week, thanks everybody! (Ruby Code)
      1. date:20091215 #new support topics:119 resolved 21
      2. date:20091216 #new support topics:117 resolved 18
      3. date:20091217 #new support topics:107 resolved 23
      4. date:20091218 #new support topics:83 resolved 28
      5. date:20091219 #new support topics:57 resolved 10
      6. date:20091220 #new support topics:66 resolved 17
      7. date:20091221 #new support topics:75 resolved 29