Support/Kitsune/KB/feedback: Difference between revisions

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(Created page with 'Feedback from the patio session at the Summit. Please add more, if you think something is missing == General == * SUMO is too slow * Some communities need localized forums * The…')
 
(→‎General: Edited articles waiting for review hould be listed by edit date (e.g., oldest first) instead of alphabetically)
 
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Feedback from the patio session at the Summit. Please add more, if you think something is missing
Feedback from the patio session at the Summit. Please add more, if you think something is missing
=On the right track=
* Creating an official support KB was the right decision. SUMO is valuable and benefits a lot of people.
* The localization dashboard is of great help and should be extended.
* The feedback confirms that the KB rewrite will address a lot of the current important problems, including localization.
=Needs improvement=


== General ==
== General ==
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* The sidebar on the right seems useless
* The sidebar on the right seems useless
* It should be possible to look at poll results for a locale only
* It should be possible to look at poll results for a locale only
* Edited articles waiting for review [https://support.mozilla.com/tiki-browse_categories.php?&parentId=11] should be listed by edit date (e.g., oldest first) instead of alphabetically (or at least allow for different sort orders).


== Editing ==
== Editing ==

Latest revision as of 13:20, 31 July 2010

Feedback from the patio session at the Summit. Please add more, if you think something is missing

On the right track

  • Creating an official support KB was the right decision. SUMO is valuable and benefits a lot of people.
  • The localization dashboard is of great help and should be extended.
  • The feedback confirms that the KB rewrite will address a lot of the current important problems, including localization.

Needs improvement

General

  • SUMO is too slow
  • Some communities need localized forums
  • There is no way to contact contributors
  • Printing in current SUMO is broken
  • There should be a way to save an articles as PDF
  • The contributor documentation is too long, nobody reads it
  • There should be a site wide check for broken links
  • There should be summary of changes, e.g. for the last week
  • The sidebar on the right seems useless
  • It should be possible to look at poll results for a locale only
  • Edited articles waiting for review [1] should be listed by edit date (e.g., oldest first) instead of alphabetically (or at least allow for different sort orders).

Editing

  • The editor is not wide enough
  • Skipping the review phase should be possible for one-man-teams
  • The editor needs syntax highlighting
  • The syntax is too complex
  • There should be a way to mark articles as finished/not finished
  • There should be a way to remove old images from articles
  • When images are updated, the URL shouldn’t change.
  • Above the translation editor there should be some text and link to the local site. The text should give a visual explanation of the edit/review process.
  • The current diff is broken, no one uses it
  • There should be a way to tell how far the translation has progressed (20%/80% etc.)
  • The preview should be accurate
  • Copying from the diff view inserts strange characters/formatting
  • When old text is removed from English articles it should be removed in the translations as well
  • The anchors in articles should be language independent as well, like the site names. So that changing them doesn’t break linking

Further ideas

  • There should be a SUMO-Book for download