QA/Execution/Web Testing/SUMO/2.3: Difference between revisions
< QA | Execution | Web Testing | SUMO
Jump to navigation
Jump to search
(23 intermediate revisions by the same user not shown) | |||
Line 2: | Line 2: | ||
This page provides a list of what to look for while testing the new Knowledge Base: SUMO release 2.3. | This page provides a list of what to look for while testing the new Knowledge Base: SUMO release 2.3. | ||
Users are able to read most everything, but to create a new article, edit, etc. they must be logged in. | |||
Many article, header and footer links go to production [mozilla.com], but testing needs to be on master.support.mozilla.com | |||
== Exempt from testing == | == Exempt from testing == | ||
*IE6 | * IE6 | ||
*Admin functions | * Admin functions | ||
*Text: Latin generic phrases, or generic English [ex: Topic Name 1 on /home] | * Text: Latin generic phrases, or generic English [ex: Topic Name 1 on /home] | ||
* /mobile home page links | |||
* Log in page is still tiki | |||
* translations of the page in other locales [ex: https://master.support.mozilla.com/de/gallery/images] | |||
=== open bugs === | |||
* en-US/home page is not complete with bad links, unlinked articles, and generic text | |||
* upload in media gallery not working for foreign characters | |||
* deleting images in media gallery not fully implemented yet | |||
* no video icons [yet] for videos in the media gallery | |||
* sidebar links not all working | |||
* bad link to Support Document Guide on /edit | |||
* /mobile page links not finished | |||
* Opera 'Help With' sidebar not working | |||
* /contributors dashboard 'Translations Needing Updates' isn't populating | |||
* not all documents migrated correctly on /kb/all list, ex: https://master.support.mozilla.com/en-US/kb/*Plugin%20crash%20reports | |||
* and MANY more- see open bugs list | |||
== Links for testing and reporting bugs: == | == Links for testing and reporting bugs: == | ||
Line 18: | Line 38: | ||
[https://bugzilla.mozilla.org/enter_bug.cgi?product=support.mozilla.com&component=General File a new bug in Bugzilla]<br> | [https://bugzilla.mozilla.org/enter_bug.cgi?product=support.mozilla.com&component=General File a new bug in Bugzilla]<br> | ||
[https:// | [https://master.support.mozilla.com/en-US/kb/kitsune-markup?s=markup+chart&as=s wiki syntax display] | ||
[https://wiki.mozilla.org/Support/Kitsune/KB/WikiSyntax Tips on testing Wiki syntax] | [https://wiki.mozilla.org/Support/Kitsune/KB/WikiSyntax Tips on testing Wiki syntax] | ||
Line 30: | Line 50: | ||
== Create article == | == Create article == | ||
[https://master.support.mozilla.com/en-US/kb/new new article] | [https://master.support.mozilla.com/en-US/kb/new new article] | ||
* new articles do not display content until they have an approved revision | |||
* required fields include title, slug, category, summary, and content | |||
* field testing | * field testing | ||
* summary | * summary | ||
Line 36: | Line 58: | ||
* test media wiki markup displays correctly | * test media wiki markup displays correctly | ||
* add subarticles | * add subarticles | ||
* test | * test SHOWFOR [see wiki syntax links] | ||
* preview article | * preview article | ||
* submit/cancel changes | * submit/cancel changes | ||
== Edit article == | == Edit article == | ||
* edit description > | * edit description fields > generates no history | ||
* edit content > adds revision to history | * edit content > adds revision to history | ||
* preview changes | * preview changes | ||
* submit/cancel changes | * submit/cancel changes | ||
* toolbar | |||
== Article History == | == Article History == | ||
* Admins able to approve/reject revisions | * Admins able to approve/reject revisions | ||
** minor, content changes, major | ** minor, content changes, major | ||
** If you want to approve/reject revisions, log in with username: sumo1 pw: sumo1 | |||
* compare revisions | * compare revisions | ||
Line 57: | Line 81: | ||
== Search == | == Search == | ||
* search results for both kb articles | * search results for both kb articles, forum posts, and questions | ||
* able to search keywords | * able to search keywords | ||
* articles display based on relevant OS/Browser checkboxes in article | |||
== Article Discussion == | == Article Discussion == | ||
* Create a new thread | * Create a new thread | ||
Line 65: | Line 90: | ||
== Localization == | == Localization == | ||
* Able to localize any /en-US/kb/article into another language when logged in | |||
* URL format: https://master.support.mozilla.com/fr/kb/super-taxi-driver/translate | * URL format: https://master.support.mozilla.com/fr/kb/super-taxi-driver/translate | ||
* can create new articles in other locales, but unable to localize | |||
* localize tab goes to list of languages and then to localize page | * localize tab goes to list of languages and then to localize page | ||
== Media gallery == | == Media gallery == | ||
* https://master.support.mozilla.com/en-US/gallery | * https://master.support.mozilla.com/en-US/gallery | ||
* able to upload images and videos in allowed formats |
Latest revision as of 22:43, 12 November 2010
Overview
This page provides a list of what to look for while testing the new Knowledge Base: SUMO release 2.3.
Users are able to read most everything, but to create a new article, edit, etc. they must be logged in.
Many article, header and footer links go to production [mozilla.com], but testing needs to be on master.support.mozilla.com
Exempt from testing
- IE6
- Admin functions
- Text: Latin generic phrases, or generic English [ex: Topic Name 1 on /home]
- /mobile home page links
- Log in page is still tiki
- translations of the page in other locales [ex: https://master.support.mozilla.com/de/gallery/images]
open bugs
- en-US/home page is not complete with bad links, unlinked articles, and generic text
- upload in media gallery not working for foreign characters
- deleting images in media gallery not fully implemented yet
- no video icons [yet] for videos in the media gallery
- sidebar links not all working
- bad link to Support Document Guide on /edit
- /mobile page links not finished
- Opera 'Help With' sidebar not working
- /contributors dashboard 'Translations Needing Updates' isn't populating
- not all documents migrated correctly on /kb/all list, ex: https://master.support.mozilla.com/en-US/kb/*Plugin%20crash%20reports
- and MANY more- see open bugs list
Links for testing and reporting bugs:
Existing bugs- Open and Resolved
Knowledge Base litmus test cases
Test Cases
Create article
- new articles do not display content until they have an approved revision
- required fields include title, slug, category, summary, and content
- field testing
- summary
- content
- test toolbar formatting
- test media wiki markup displays correctly
- add subarticles
- test SHOWFOR [see wiki syntax links]
- preview article
- submit/cancel changes
Edit article
- edit description fields > generates no history
- edit content > adds revision to history
- preview changes
- submit/cancel changes
- toolbar
Article History
- Admins able to approve/reject revisions
- minor, content changes, major
- If you want to approve/reject revisions, log in with username: sumo1 pw: sumo1
- compare revisions
Email notifications
- automatic for article author
- subscribe/unsubscribe to notifications
- approved/rejected revision notification with optional text to editor
Search
- search results for both kb articles, forum posts, and questions
- able to search keywords
- articles display based on relevant OS/Browser checkboxes in article
Article Discussion
- Create a new thread
- Add reply to a thread
Localization
- Able to localize any /en-US/kb/article into another language when logged in
- URL format: https://master.support.mozilla.com/fr/kb/super-taxi-driver/translate
- can create new articles in other locales, but unable to localize
- localize tab goes to list of languages and then to localize page
Media gallery
- https://master.support.mozilla.com/en-US/gallery
- able to upload images and videos in allowed formats