QA/Execution/Web Testing/SUMO/2.3: Difference between revisions

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This page provides a list of what to look for while testing the new Knowledge Base: SUMO release 2.3.
This page provides a list of what to look for while testing the new Knowledge Base: SUMO release 2.3.
Users are able to read most everything, but to create a new article, edit, etc. they must be logged in.
Many article, header and footer links go to production [mozilla.com], but testing needs to be on master.support.mozilla.com


== Exempt from testing ==
== Exempt from testing ==
*IE6
* IE6
*Admin functions
* Admin functions
*Text: Latin generic phrases, or generic English [ex: Topic Name 1 on /home]
* Text: Latin generic phrases, or generic English [ex: Topic Name 1 on /home]
* /mobile home page links
* Log in page is still tiki
* translations of the page in other locales [ex: https://master.support.mozilla.com/de/gallery/images]
 
=== open bugs ===
* en-US/home page is not complete with bad links, unlinked articles, and generic text
* upload in media gallery not working for foreign characters
* deleting images in media gallery not fully implemented yet
* no video icons [yet] for videos in the media gallery
* sidebar links not all working
* bad link to Support Document Guide on /edit
* /mobile page links not finished
* Opera 'Help With' sidebar not working
* /contributors dashboard 'Translations Needing Updates' isn't populating
* not all documents migrated correctly on /kb/all list, ex: https://master.support.mozilla.com/en-US/kb/*Plugin%20crash%20reports
* and MANY more- see open bugs list


== Links for testing and reporting bugs:  ==
== Links for testing and reporting bugs:  ==
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[https://bugzilla.mozilla.org/enter_bug.cgi?product=support.mozilla.com&component=General File a new bug in Bugzilla]<br>
[https://bugzilla.mozilla.org/enter_bug.cgi?product=support.mozilla.com&component=General File a new bug in Bugzilla]<br>


[https://wiki.mozilla.org/Support/Kitsune/KB/Priorities Knowledge Base Priorities -original goals, may not match first iteration of 2.3 100%]
[https://master.support.mozilla.com/en-US/kb/kitsune-markup?s=markup+chart&as=s wiki syntax display]


[https://wiki.mozilla.org/Support/Kitsune/KB/WikiSyntax Tips on testing Wiki syntax]
[https://wiki.mozilla.org/Support/Kitsune/KB/WikiSyntax Tips on testing Wiki syntax]
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== Create article  ==
== Create article  ==
[https://master.support.mozilla.com/en-US/kb/new new article]
[https://master.support.mozilla.com/en-US/kb/new new article]
* new articles do not display content until they have an approved revision
* required fields include title, slug, category, summary, and content
* field testing
* field testing
* summary
* summary
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* test media wiki markup displays correctly
* test media wiki markup displays correctly
* add subarticles
* add subarticles
* test Show For
* test SHOWFOR [see wiki syntax links]
* preview article
* preview article
* submit/cancel changes
* submit/cancel changes


== Edit article ==
== Edit article ==
* edit description > has no history
* edit description fields > generates no history
* edit content > adds revision to history
* edit content > adds revision to history
* preview changes
* preview changes
* submit/cancel changes
* submit/cancel changes
* toolbar


== Article History ==
== Article History ==
* Admins able to approve/reject revisions
* Admins able to approve/reject revisions
** minor, content changes, major
** minor, content changes, major
** If you want to approve/reject revisions, log in with username: sumo1 pw: sumo1
* compare revisions
* compare revisions


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== Search ==
== Search ==
* search results for both kb articles and forum posts
* search results for both kb articles, forum posts, and questions
* able to search keywords
* able to search keywords
       
* articles display based on relevant OS/Browser checkboxes in article
 
== Article Discussion ==
== Article Discussion ==
* Create a new thread
* Create a new thread
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== Localization ==
== Localization ==
* Able to localize any /en-US/kb/article into another language when logged in
* URL format: https://master.support.mozilla.com/fr/kb/super-taxi-driver/translate
* URL format: https://master.support.mozilla.com/fr/kb/super-taxi-driver/translate
* can create new articles in other locales, but unable to localize
* localize tab goes to list of languages and then to localize page
* localize tab goes to list of languages and then to localize page


== Media gallery ==
== Media gallery ==
* https://master.support.mozilla.com/en-US/gallery
* https://master.support.mozilla.com/en-US/gallery
* able to upload images and videos in allowed formats

Latest revision as of 22:43, 12 November 2010

Overview

This page provides a list of what to look for while testing the new Knowledge Base: SUMO release 2.3.

Users are able to read most everything, but to create a new article, edit, etc. they must be logged in.

Many article, header and footer links go to production [mozilla.com], but testing needs to be on master.support.mozilla.com

Exempt from testing

open bugs

  • en-US/home page is not complete with bad links, unlinked articles, and generic text
  • upload in media gallery not working for foreign characters
  • deleting images in media gallery not fully implemented yet
  • no video icons [yet] for videos in the media gallery
  • sidebar links not all working
  • bad link to Support Document Guide on /edit
  • /mobile page links not finished
  • Opera 'Help With' sidebar not working
  • /contributors dashboard 'Translations Needing Updates' isn't populating
  • not all documents migrated correctly on /kb/all list, ex: https://master.support.mozilla.com/en-US/kb/*Plugin%20crash%20reports
  • and MANY more- see open bugs list

Links for testing and reporting bugs:

Staging test site

Production site

Existing bugs- Open and Resolved

File a new bug in Bugzilla

wiki syntax display

Tips on testing Wiki syntax

CSS rules on Wiki syntax

Knowledge Base litmus test cases

Test Cases

Create article

new article

  • new articles do not display content until they have an approved revision
  • required fields include title, slug, category, summary, and content
  • field testing
  • summary
  • content
  • test toolbar formatting
  • test media wiki markup displays correctly
  • add subarticles
  • test SHOWFOR [see wiki syntax links]
  • preview article
  • submit/cancel changes

Edit article

  • edit description fields > generates no history
  • edit content > adds revision to history
  • preview changes
  • submit/cancel changes
  • toolbar

Article History

  • Admins able to approve/reject revisions
    • minor, content changes, major
    • If you want to approve/reject revisions, log in with username: sumo1 pw: sumo1
  • compare revisions

Email notifications

  • automatic for article author
  • subscribe/unsubscribe to notifications
  • approved/rejected revision notification with optional text to editor

Search

  • search results for both kb articles, forum posts, and questions
  • able to search keywords
  • articles display based on relevant OS/Browser checkboxes in article

Article Discussion

  • Create a new thread
  • Add reply to a thread

Localization

Media gallery