Program Management/Programs/Telemetry/Improve Opt-in: Difference between revisions

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==Change opt-in ui==
==Change opt-in ui==
the opt-in may be hidden in another tab or disappear quickly, not designed to be used heavily
Issues with the current opt-in UI:
discuss ux goal
* UI may disappear quickly
* UI may be hidden in another tab
These issues are related to the prompt mechanism (used for know your rights message) not being designed to be used heavily.


Replace opt-in UI https://bugzilla.mozilla.org/show_bug.cgi?id=692861
Need to discuss UX goal.


Current UI gets dismissed too easily
Bugs:
https://bugzilla.mozilla.org/show_bug.cgi?id=691951
* Replace opt-in UI {bug|692861}
* Current UI gets dismissed too easily {bug|691951}


More aggressive opt-in https://bugzilla.mozilla.org/show_bug.cgi?id=683340
Want to pursue a more aggressive opt-in UI for nightly. Suggestion in {bug|683340} (incomplete and needs UX design). Another suggestion is to put a checkbox on the download page (like Chrome) but this has two notable drawbacks: Firefox is multiseat and this only addresses new downloads not updates.
 
follow up with
ux
frontend
metrics
 
dev (nightly) channel want to get 50% plus with more aggressive opt-in (which is incomplete need ux to design)
chrome puts checkbox on the download page, Rob pushing back as firefox is multiseat and chrome is single user, doesn't address current users


Follow up with:
* ux
* frontend


==Increase publicity==
==Increase publicity==
Mozilla blog
Mozilla blog

Revision as of 17:40, 11 October 2011

Goal

The current Telemetry opt-in rates do not provide enough data to be useful. In general, Telemetry is only useful if users are providing feedback.

Release channel

Current: ~2%
Goal: 10%+

Nightly (dev) channel

Current:
Goal: 50%+

Tactics

The following are some tactics that may be used to increase the opt-in rate for Telemetry.

Change to opt-out policy

metrics pursuing opt-out policy - follow up with them to see how they're progressing Daniel for follow-up next week will require security review

Change opt-in ui

Issues with the current opt-in UI:

  • UI may disappear quickly
  • UI may be hidden in another tab

These issues are related to the prompt mechanism (used for know your rights message) not being designed to be used heavily.

Need to discuss UX goal.

Bugs:

  • Replace opt-in UI {bug|692861}
  • Current UI gets dismissed too easily {bug|691951}

Want to pursue a more aggressive opt-in UI for nightly. Suggestion in {bug|683340} (incomplete and needs UX design). Another suggestion is to put a checkbox on the download page (like Chrome) but this has two notable drawbacks: Firefox is multiseat and this only addresses new downloads not updates.

Follow up with:

  • ux
  • frontend

Increase publicity

Mozilla blog

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