Gaia/UxContributing

The UX Team for Firefox OS appreciates contributions from interaction and visual designers, usability practitioners and engineers. This page contains ideas for contributions, links to helpful resources, and step-by-step instructions on how to share your contribution.

UX Areas for Contribution

This section describes important areas for improvement that would greatly improve the product right now. Please feel free to contribute in areas beyond these.

Usability Reviews of Apps

• Summary: To find specific problems ailing a specific Firefox OS app (such as email, calendar, settings and so on) or part of the OS (such as keyboard or notifications) and recommend specific improvements.
• A usability review (AKA heuristic analysis) is an evaluation of a user interface against established usability best practices and heuristics by a trained usability professional. Please pick an app and review it. We'll gladly file the bugs for these issues to follow up on (they'll end up in the UX Papercuts lists below).

Papercuts

• Summary: There are various little things that make it difficult for a Firefox OS phone to be a daily-use phone. The little things add up to big experience. The name "papercuts" is in reference to the term "death by a thousand cuts."
• Meta bug: https://bugzilla.mozilla.org/show_bug.cgi?id=949551

Full Query

ID	Summary	Status	Target milestone	Resolution	Assigned to	Blocks	Whiteboard	Blocking b2g
796499	[settings] apn and mms settings have both "Back" and "OK" buttons	RESOLVED	---	WONTFIX	FirefoxOS UX Team :fxosux	908549, 949551, 1096851	[label:settings][label:needsUXinput][priority], ux-tracking	---
796519	Nit - When accessing a network on the wifi page that requires a username/password, use username, not identifier	RESOLVED	---	FIXED	gasolin@mozilla.com	949551	[label:settings][label:polish]	---
804499	Pressing the Enter key on the keyboard does not submit credentials form	RESOLVED	---	WONTFIX		949551, 1095331	UX-P3, ux-tracking, [good first bug], 2.6UXnom	---
805167	Reducing ring tone volume to vibration should vibrate shortly	RESOLVED	---	WONTFIX		949551		---
806227	Replace shortened forms of "don't" and "won't" with "do not" and "will not" in descriptions in Settings app	VERIFIED	2.0 S6 (18july)	FIXED	Manuel Casas Barrado [:mancas]	949551	[good-first-bug][mentor=gasolin]	---
816133	Brightness default value should not be automatic	RESOLVED	---	FIXED		949551		---
826500	No LED indicator on missed call or SMS	RESOLVED	---	DUPLICATE		949551		---
830249	Gaia apps that need memory card tell the user to just "Unplug the phone", with no mention of safe removal	RESOLVED	---	WONTFIX		949551		-
833152	[Browser] Support specifying character encoding of the webpage in Firefox OS	RESOLVED	---	WONTFIX		949551	[UCID:Browser11, FT:Browser, KOI:P2][Please see comment 26 when triaging]	---
833431	[Email] Auto capitalize the Name field on new Account signup	RESOLVED	---	WONTFIX		949551		---
834462	There should be more information (e.g. build ID / version number, link to release notes) listed in the notification of a system update in Firefox OS	RESOLVED	FxOS-S8 (02Oct)	FIXED	Gabriele Svelto [:gsvelto]	949551, 994991, 1098041, 1157213, 1180678	ux-most-wanted-nov2014,	---
835223	When update has finished uncompressing and "install update" screen pops up, notification screen still shows "Uncompressing..."	RESOLVED	---	WONTFIX		949551		---
857284	When multiple alarms are available to fire for a calendar event, fire only one notification, not multiple notifications	VERIFIED	2.1 S8 (7Nov)	FIXED	Gareth Aye [:gaye] (back from PTO)	949551	burirun1.3-2 [priority][p=8]	---
861221	when importing Gmail contacts with two-factor auth, can't get sms from notification bar	RESOLVED	---	WONTFIX		949551		-
865270	no way to cancel sending an email	RESOLVED	---	DUPLICATE		949551		---
865394	zimbra calendar events show multiple notifications	RESOLVED	---	WONTFIX		949551		---
865770	wifi not autoconnecting to known networks anymore	RESOLVED	---	WONTFIX		949551		---
868549	[Music] Add right to left marquee for song title in title bar	RESOLVED	---	DUPLICATE	Mihai Cirlanaru [:mihai][:mcirlanaru]	949551	visual design [rtl-platform]	---
901119	cellular & data -> data/message settings -> http proxy host allows spaces	RESOLVED	---	WONTFIX		949551		---
903683	[Settings][User Story] 24 hour time format	VERIFIED	2.1 S3 (29aug)	FIXED	Tim Guan-tin Chien [:timdream] (please needinfo)	908549, 949551, 1026891	[feedback][priority][ucid:SystemPlatform34, 2.1, ft:system-platform][2.1-feature-qa+]	---
907103	[SMS] Focusing on the Send button is hard	RESOLVED	---	WORKSFORME	Anthony Ricaud (:rik)	949551, 994991	ux-most-wanted	---
918363	long-press any image in browser to set as wallpaper	RESOLVED	---	WONTFIX		949551		---
922466	setting up subsequent email accounts should prepopulate the name of the initial account	RESOLVED	---	WONTFIX		949551		---
932094	volume control while camera open doesn't change shutter sound (but homescreen does!)	RESOLVED	---	WORKSFORME	Justin D'Arcangelo [:justindarc]	949551	permafail	---
940471	calendar should handle offline better when adding calendars/events	RESOLVED	---	WORKSFORME		949551		---
941345	sim change not detected	RESOLVED	---	DUPLICATE		949551		---
943506	[email] after account setup, shows old email	RESOLVED	---	WORKSFORME		949551		---
943560	paused song no longer plays	RESOLVED	---	WORKSFORME		949551		---
944203	[B2G][Settings] The string "Unplug USB cable to disable" is truncated	RESOLVED	---	WORKSFORME		949551	dogfood1.2	---
945056	key depressed state lacks soul	RESOLVED	---	WORKSFORME		949551, 950798, 994991	ux-most-wanted	---
947563	Wifi hotspot settings prevent users pressing OK w/o any error messages	RESOLVED	---	FIXED	Josh R	813775, 908549, 949551	[good first bug][mentor=timdream][mentor-lang=zh][lang=js]	-
948051	keyboard sounds are delayed	RESOLVED	---	WORKSFORME		949551	[c=effect p= s= u=]	---
948170	Gmail is wrong resolution in Browser in Nexus 4 and Helix devices	RESOLVED	---	WONTFIX		924909, 949551		---
948806	e.me input box on homescreen does not respond to touch sometimes	RESOLVED	---	WONTFIX		949551		---
948809	checkboxes in settings app not responding to immediate touch	RESOLVED	---	WORKSFORME		949551		---
949009	weird overlap in compose area, looks not ok	RESOLVED	---	DUPLICATE		949551		---
949222	need better error message when paired device is detected, but sharing is disabled	RESOLVED	---	DUPLICATE	Ben Tian (inactive)	949551	[papercuts]	---
949554	Bluetooth sharing UI makes laptop seem to be ok to send file, but laptop's Bluetooth is disabled	RESOLVED	---	WONTFIX		949551	[papercuts]	---
951343	[clock] Fix onring focus issues	RESOLVED	---	WONTFIX		949551	[tarako]	---
952526	[Messages] New sms appear outside the viewport/ below the screen	RESOLVED	---	FIXED	Gabriele Svelto [:gsvelto]	929919, 949551	burirun1.3-2	1.3+
956518	button model has inconsistent interaction & visual design in Settings app screens	RESOLVED	---	WORKSFORME		949551		---
956519	Ringer/Alert change screen does not show default selection	RESOLVED	---	WONTFIX		949551		---
957029	change keyboard sounds in Sounds pane doesn't uncheck in Keyboard settings pane	RESOLVED	---	WONTFIX		949551		---
957031	key popups are far too brief	RESOLVED	2.0 S6 (18july)	FIXED	Tim Guan-tin Chien [:timdream] (please needinfo)	949551	[p=1]	---
957033	after adding account, had to click "go to mail" a bunch of times	RESOLVED	---	WORKSFORME		949551		---
957310	cannot zoom/pan/scroll on reader.amazon.com	RESOLVED	---	DUPLICATE		949551, 950779		---
958161	need a way to jump to top of message list	RESOLVED	---	DUPLICATE	Harly Hsu[:harly]	949551		---
960615	[email] Re-enable "Undo" UI for deletion/moves and remove modal confirmation prompt once backend support is present	RESOLVED	---	WONTFIX		949551		---
961385	Autocorrect should be disabled on <input type="text" inputmode="verbatim">	RESOLVED	---	INVALID		949551		---
962439	transitions between tracks are visually abrupt, should be smoother	RESOLVED	---	DUPLICATE	Dominic Kuo [:dkuo]	949551, 981653		-
963875	[B2G][SMS] "Service currently unavailable " message provides a user with an incorrect information	RESOLVED	---	FIXED	ankit93040	949551	[g+][LibGLA, Dev, B]	---
963963	~2s delay after hitting the call button	RESOLVED	1.4 S5 (11apr)	DUPLICATE		949551	[c=effect p= s=2014.04.11 u=]	---
967966	SIM PIN buttons are below the keyboard	RESOLVED	---	WONTFIX		949551		---
973514	[Settings] select slider shows dots border in Sound panel	RESOLVED	---	FIXED	Jonathan Watt [:jwatt]	949551, 973907, 1057917	[LibGLA, TD77343, WW, C]	---
974855	Camera app crashes when misdetecting requested picture size	RESOLVED	1.4 S2 (28feb)	FIXED		949551		1.4+
975697	Camera autofocus is not respected anymore	RESOLVED	1.4 S2 (28feb)	FIXED	Wilson Page [:wilsonpage]	949551		1.4+
976351	[B2G][Keyboard] English keyboard appears as default language even if another keyboard was selected before	RESOLVED	---	WONTFIX		949551	[priority]	---
976497	SIM Slot manager seems to be racy regarding SIM card state on boot (Peak, Nexus S)	RESOLVED	---	WONTFIX		901322, 949551	[systemsfe]	-
981416	[B2G] Main process crash on sending of MMS with attached picture	RESOLVED	---	DUPLICATE		949551		---
981653	transitions between tracks are visually abrupt, should be smoother	RESOLVED	---	DUPLICATE	Jim Porter (:squib)	949551	[priority]	---
983624	Device continues to vibrate after call missed	RESOLVED	---	DUPLICATE	Etienne Segonzac (:etienne)	901322, 949551	[systemsfe]	-
984148	Folder syncing failing due to DataCloneError	RESOLVED	---	WORKSFORME		949551		---
984732	homescreen icons have box around them	RESOLVED	---	WORKSFORME		949551		---
986631	"offline" banner during email account setup need improvement	RESOLVED	---	WONTFIX		949551		---
987446	[send] button is very hard to hit	RESOLVED	---	DUPLICATE		949551		---
987454	[Messages] The sent message is not painted after sending	RESOLVED	---	WORKSFORME		949551		---
987823	[Task Manager] Prototype: Open the second-most-recently-used window instead of the current window.	RESOLVED	---	WONTFIX		949551		---
987997	hit home button, app turns into a live wallpaper	RESOLVED	---	WORKSFORME		949551		---
988002	sent sms bubble is overlarge	RESOLVED	---	WORKSFORME		949551		---
988007	unable to place cursor in front of the first character on a line	RESOLVED	---	FIXED	Kevin Grandon :kgrandon	949551		---
988077	Music app should deduplicate artists on case	RESOLVED	---	DUPLICATE		949551		---
988116	Bluetooth file transfer leaves too many notifications	RESOLVED	---	WONTFIX		949551		---
988434	Surprise! Settings>Sound>Alarm is for the Clock app!	RESOLVED	---	WONTFIX		949551, 991026		---
988443	Sound>Vibrate - what does it do?	RESOLVED	---	WONTFIX		949551		---
988449	alarm mini-notification stuck over notification tray until restart phone	RESOLVED	---	WORKSFORME		949551		---
988530	banner lifetime is too long	RESOLVED	2.2 S7 (6mar)	FIXED	Chris Lord [:cwiiis]	949551	[systemsfe]	---
993315	[Settings] refreshed selector button need some space	RESOLVED	---	INVALID		949551, 1018519, 1038550	[TCP=polish][flatfish]	---
993441	Placing call kills dialer app	RESOLVED	---	DUPLICATE		949551		---
995172	[E-mail] Periodic sync of subfolders	RESOLVED	---	WONTFIX		949551	[feature]	---
995223	[Email] Provide an account-related option to stop marking as read messages when the user reads them	RESOLVED	---	WONTFIX		949551	[feature]	---
1000025	[keyboard] Long word suggestions can move/shift keyboard partially off screen so it overflows	RESOLVED	---	FIXED		949551	dupme	---
1005804	Data connection constantly coming up and down	RESOLVED	---	WORKSFORME	Edgar Chen [:edgar]	901322, 949551		---
1015170	[Settings] SIM manager icons are not HIDPI ready	RESOLVED	---	DUPLICATE		949551		---
1032918	Unable to perform offline changes to events on Gmail calendar	RESOLVED	---	DUPLICATE		949551	[perf-reviewed]	---
1033208	The bottom toolbar in the browser frame could have a share button	RESOLVED	---	WONTFIX	Evan Tseng [:evanxd]	949551		---
1033334	[Message] We should keep the focus in composer after sending a message	RESOLVED	2.2 S3 (9jan)	FIXED	Vishnu Teja [:ythej]	949551, 1112127, 1116978	[lang=js][sms-papercuts][p=2]	---
1033355	Credentials from voyages-sncf.mobi lost after device reboot (B2G) or Browser restarted (Firefox for Android)	RESOLVED	---	WONTFIX		949551	[country-fr] [sitewait]	---
1034490	Usage app takes 30sec+ to display usage	VERIFIED	2.0 S6 (18july)	FIXED	Albert [:albert]	949551		2.0+
1034493	Usage app shows no user feedback while loading data	RESOLVED	---	WONTFIX		949551, 1034490	[NaBfT]	---
1037345	[Email] Error message should indicate protocol on login failure	RESOLVED	---	WONTFIX		949551		---
1046036	Can't set different auto completion language without changing keyboard layout	RESOLVED	---	WONTFIX		949551		---
1054491	Sound rocker not locked when in lock screen	RESOLVED	---	WONTFIX		949551	[lang=js]	---
1055026	Add French Canadian keyboard	RESOLVED	---	FIXED	Hubert Figuiere [:hub]	949551		---
1075405	No SIM used by NetworkGeolocationProvider	RESOLVED	mozilla35	FIXED	:gerard-majax	949551	[systemsfe]	---
1096025	Sent emails are not marked as read	VERIFIED	---	FIXED	Andrew Sutherland [:asuth] (he/him)	949551		---
1097504	Email app is totally broken: cannot sync, cannot switch account	RESOLVED	---	DUPLICATE		949551		---
1097556	Build fails with cs-qwerty	RESOLVED	---	FIXED	Tim Guan-tin Chien [:timdream] (please needinfo)	949551, 1096057		---
1114476	[DT][Privacy]change Privacy Panel to a meaningful word	RESOLVED	2.2 S6 (20feb)	FIXED	gasolin@mozilla.com	949551, 1057675, 1115356, 1141971		---

98 Total; 0 Open (0%); 93 Resolved (94.9%); 5 Verified (5.1%);

Additional UX Contributions

• Wallpapers
  • Goal: We're looking for illustrative images for our backgrounds that reflect Mozilla's brand.
• Contact form redesign
  • Goal: Propose an updated contact form based on our patterns, to fix usability issues.
• Sounds
  • Goal: The UX team commonly get requests for new sounds. We'd love to "hear" what the community has to pitch in.
• Content for empty states
  • Goal: To have sample content users can view/play with when they use some of the media apps for the first time. Would be nice to have sample content for Music, Video, and Galleries/Photos.
• Ideas for Popular Services and Features
  • Goal: To identify popular services and features the community uses. We'd love to know which services and features the community use frequently and work on getting them to provide content for Firefox OS.
• Visual Styling and Layout issues
  • Goal: To have the styling and layout consistence across the OS- if you find an inconsistency, document it! Refer to the building blocks for guidelines on solutions.

Process

When your contribution is ready, please submit it via Bugzilla following the steps below.

• First, create a new bug in Bugzilla. Choose New > Firefox OS.
  • You must create a Bugzilla account in order to do this.
• Then, complete the following fields in the new bug (ignore the rest). A bug will not make it into our queue if these fields are not completed:
  • Summary: Describe your submission (for example, "Usability Review of Email App").
  • Description: Write a description of your proposal and your rationale.
  • Attachment: Attach any specs or related documentation you may have prepared, such as a ZIP file, PDF or PNG screenshots, preferably using the Keynotopia stencil we link to below (uses Keynote).
  • Product: Firefox OS
  • Component: Gaia or, if you evaluated a specific aspect of Firefox OS, like the Email app, choose "Gaia::Email".
  • Flags: Set a needinfo? flag to "firefoxos-ux-bugzilla@mozilla.com".
• Click the "Submit Bug" button.
• The UX team reviews contribution bugs once per month and will provide feedback in the bug.

UX Template

• Adobe Illustrator Wireframe Stencil for Firefox OS: https://github.com/mozilla-b2g/gaia-specs
• Firefox OS Specs by release: https://mozilla.box.com/s/44utizl9oz4eupyu3fuu
  • This Box folder is Open Access: no Box account or login should be required.
• Visual Style Guide: http://www.mozilla.org/en-US/styleguide/products/firefox-os/

How do I obtain a Firefox OS device for evaluation?

The [Firefox OS Flame reference device https://blog.mozilla.org/blog/2014/02/23/new-developer-hardware-and-tools-show-firefox-os-ecosystem-momentum-2/] will be released in mid April 2014, which will make devices much easier to obtain. The ZTE Open Firefox OS device is also available on eBay for purchase but is not a Firefox OS reference device.

Until the Flame ships, the fastest way to get a sense of the product is to use the Firefox OS Simulator and App Manager:

• Firefox OS Simulator: https://developer.mozilla.org/en-US/docs/Tools/Firefox_OS_Simulator
• Firefox OS App Manager: https://hacks.mozilla.org/2013/10/introducing-the-firefox-os-app-manager/