Support: Difference between revisions

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= Support =
{{SUMONavbar}}<br>
== Firefox ==
Want to get help with Firefox?


Check out:
'''Welcome to the SUMO (Mozilla Support) Wiki!'''
* Support resources: http://support.mozilla.org/
* Support chat:
** irc://irc.mozilla.org/firefox or
** https://chat.mibbit.com/?url=irc%3A%2F%2Firc.mozilla.org%2Ffirefox


== Contributing to Mozilla support ==
SUMO ([https://support.mozilla.org/ SUpport.MOzilla.org]) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.
Want to help with Mozilla support (AKA Support Mozilla (SuMo))?


Check out these resources and join in.
This Wikipage is intended to give you information about how we work and how you can get involved as a contributor.
=== [http://support.mozilla.com/contribute Getting started contributing to SUMO] ===
* [[Support/Weekly_Meetings|Weekly Meetings]]
* [[Support/IRC-meetings|Monthly IRC meetings]]
* [[Support/KB/Meetings|Weekly KB meetings]]
* [[Support/Mobile/Weekly Mobile Meetings]]
* [http://support.mozilla.com/en-US/forums/contributors Contributors forum]
* IRC channel: #sumo
* [[Support:Press_list|Press list]]


=== Development ===
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* [[Support:Sumodev|Contributing to the Code - SUMOdev]]
== Contributors ==
* [[/Developer Tips|Tips and tricks for developers]]
'''Resources SUMO contributors.'''
* [[/Kitsune|Kitsune, the support webapp]]  
<div style=text-align:justify;>
* [[Support/Notifications|Notification system, take two]]
* [https://mozilla.teachable.com/p/sumo-forum Support Forum]
* IRC channel: #sumodev
* [https://mozilla.teachable.com/p/sumo-kb-article Knowledge Base]
* [https://mozilla.teachable.com/p/sumo-localization Article Localization]
</div>
</div>


=== Obsolete docs ===
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* [[Support:Overview|Overview]]
== Mozilla staff ==
* [[Support/Mobile|Mobile Support]]
'''Resources for Mozilla staff.'''
* [[Support:Article_list|Initial list of articles for first version the Knowledge Base]]
<div style=text-align:justify;>
* [[Support:Alpha_Article_Tracking|Alpha article tracking page]](moved to support site)
* Please check out the [https://mana.mozilla.org/wiki/pages/viewpage.action?pageId=40049241 Customer Experience page in Mana.]
* [[Support:Style_Guide|Manual of Style]](moved to support site)
</div>
* [[Support:Getting_Started|Contributor Home Page]](moved to support site)
</div>
* [[Support:How_to_Create_Screenshots|How to create screenshots]]
 
* [[Support:Links_to_KB|Mozilla web site Knowledge Base that needed switching]]
[[Category:Support]]
* [[Support/mz_credits|Pages in need of MozillaZine credit]]
* [[Support:PRD|Product Requirements]]
* [[Support:Future forum ideas|Future Forum Ideas]]
* [[Support:IncreasingContributions|Increasing Contributions]]
* [[Support:CurrentProjects|Current Projects]]
* [[Support/In-product|In-product help tracking]]
* [[Support/Firefox3:Articles|Articles needing updates for Firefox 3]]
* [[Support/l10n]]
* [[Support:Search_Implementation|Search Implementation Plan]]
* [[Support:Search_Requirements|Search requirements]]
* [[Support/VideoContest|Video Contest]]
* [[Support/VideoContest:Guidelines|Video Contest Guidelines]]
* Initial kick off and brainstorming discussions - [[Support:ImprovingSupportOptions]]
* Google discussion group [http://groups.google.com/group/mozilla.support.planning mozilla.support.planning]

Latest revision as of 16:03, 30 May 2025

Mozilla L10n Main | About | Join SUMO | Meet the team | Releases information | Meetings | Blog | Resources


Welcome to the SUMO (Mozilla Support) Wiki!

SUMO (SUpport.MOzilla.org) is a global gathering of many enthusiastic and dedicated people whose passion is to help all users of Mozilla's software and products. SUMO operates on the same principle that Mozilla does: a core of staff coordinating the operations and an army of contributors powering them.

This Wikipage is intended to give you information about how we work and how you can get involved as a contributor.

Contributors

Resources SUMO contributors.

Mozilla staff

Resources for Mozilla staff.

Retrieved from "https://wiki.mozilla.org/index.php?title=Support&oldid=1254261"