Support:Alpha Article Tracking: Difference between revisions

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(one article for installing, and one fore removing, instead of a separate article for each OS)
(Assigning myself to Search Engines article)
 
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Below, is the list of articles we would like to have, for the alpha version of the Firefox Support knowledge base. If you'd like to create one o the listed articles, put your name and email address in the Assigned-To column, beside the article you want to create. Remember to update the status column of the article, as your work progresses, and indicate, when the article is ready for review.
<small>[[Support|Support]] » [[Support:Alpha_Article_Tracking|Alpha Article Tracking]]</small>
----
'''THIS PAGE IS A DRAFT! THE REAL TRACKING PAGE IS NOW LIVE AT [http://support-stage.mozilla.org/tiki-index.php?page=Alpha%20Article%20Tracking support-stage.mozilla.org]'''
 
----
 
Below, is the list of articles we would like to have, for the alpha version of the Firefox Support knowledge base. If you'd like to create one of the listed articles, put your name and email address in the "Assigned-to" column, beside the article you want to create. Remember to update the status column of the article, as your work progresses, and indicate, when the article is ready for review.
 
[[Support:Getting_Started|See our "Getting Started" page for more information on how to get involved.]]


== Reference Charts ==
== Reference Charts ==
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|-
|-
|menu reference
|menu reference
|[http://www.mozilla.org/support/firefox/menu]
|[http://www.mozilla.org/support/firefox/menu], [http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/menu_reference.xhtml]
|no-one
|no-one
|
|
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|-
|-
|options reference
|options reference
|[http://www.mozilla.org/support/firefox/options]
|[http://www.mozilla.org/support/firefox/options], [http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/prefs.xhtml]
|no-one
|no-one
|
|
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|-
|-
|keyboard shortcuts
|keyboard shortcuts
|[http://www.mozilla.org/support/firefox/keyboard]
|[http://www.mozilla.org/support/firefox/keyboard], [http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/shortcuts.xhtml]
|no-one
|no-one
|
|
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* use a group of tabs as the homepage
* use a group of tabs as the homepage
* rearranging tabs  
* rearranging tabs  
|[http://www.mozilla.com/firefox/tabs]
|[http://www.mozilla.com/firefox/tabs], [http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/tabbed_browsing.xhtml]
|no-one
|no-one
|
|
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|-
|-
|how to use the spell checker
|how to use the spell checker
* How to install a different dictionary
|[http://kb.mozillazine.org/Dictionaries]
|no-one
|
|
|not started
|-
|explain search engines, and how to add/remove search engines
|[http://kb.mozillazine.org/Uninstall_search_plugins]
|no-one
|no-one
|
|
Line 68: Line 83:
|safe mode
|safe mode
|[http://kb.mozillazine.org/Safe_Mode]
|[http://kb.mozillazine.org/Safe_Mode]
|no-one
|Ken Saunders (KenSaunders at AccessFirefox dot com)
|
|
|not started
|not started
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* Profile folder locations
* Profile folder locations
|[http://www.mozilla.org/support/firefox/profile]
|[http://www.mozilla.org/support/firefox/profile]
|no-one
|
|
|
|not started
|not started
|-
|-
|Master Password  
|Master Password  
|[http://kb.mozillazine.org/Master_password]
|[http://kb.mozillazine.org/Master_password], [http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/prefs.xhtml#447]
|no-one
|no-one
|
|
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|
|
|not started
|not started
|-
|Add-ons
* Overview
* getting and installing add-ons
* how to use the add-ons manager
|[http://kb.mozillazine.org/Installing_extensions], [http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/customization.xhtml#122]
|no-one
|
|not started
|-
|-
|}
|}
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!Status
!Status
|-
|-
|installing Firefox on Windows
|installing Firefox
|[http://kb.mozillazine.org/Installing_Firefox]
|[http://kb.mozillazine.org/Installing_Firefox]
|no-one
|Jackie Liu (edjackiel at gmail dot com)
|
|
|not started
|Windows [http://support-stage.mozilla.org/tiki-index.php?page=Installing+Firefox draft completed]
|-
|-
|uninstalling Firefox on Windows
|uninstalling Firefox
|[http://kb.mozillazine.org/Uninstalling_Firefox]
|[http://kb.mozillazine.org/Uninstalling_Firefox]
|no-one
|no-one
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|backing up / restoring / moving data
|backing up / restoring / moving data
|
|
|no-one
|
|not started
|-
|getting and installing add-ons
|[http://kb.mozillazine.org/Installing_extensions]
|no-one
|no-one
|
|
Line 145: Line 163:
|-
|-
|how to make Firefox the default browser
|how to make Firefox the default browser
|[http://kb.mozillazine.org/Setting_Your_Default_Browser]
|[http://kb.mozillazine.org/Setting_Your_Default_Browser], [http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/prefs.xhtml#104]
|no-one
|Andrew (astein at mozilla dot com)
|
|
|not started
|[http://support-stage.mozilla.org/tiki-index.php?page=how+to+make+Firefox+the+default+browser draft completed]
|-
|-
|how to customize the toolbar
|how to customize the toolbar
|[http://www.mozilla.org/products/firefox/ui-customize]
|[http://www.mozilla.org/products/firefox/ui-customize], [http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/customization.xhtml#28]
|no-one
|Ken Saunders (KenSaunders at AccessFirefox dot com)
|
|not started
|-
|explain search suggestions, and how to turn it off
|
|no-one
|
|
|not started
|not started
|-
|-
|explain private info, and how to clear it
|explain private info, and how to clear it
|
|[http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/menu_reference.xhtml#352], [http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/prefs.xhtml#386]
|no-one
|no-one
|
|
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|-
|-
|how to use the download manager
|how to use the download manager
|
|[http://mxr.mozilla.org/seamonkey/source/browser/locales/en-US/chrome/help/download_manager.xhtml]
|no-one
|no-one
|
|
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!Reviewer
!Reviewer
!Status
!Status
|-
|Themes
* Where to find themes
* Installing themes
|
|no-one
|
|not started
|-
|Dictionaries
* How to install a different dictionary
|[http://kb.mozillazine.org/Dictionaries]
|no-one
|
|not started
|-
|-
|Search Engines
|Search Engines
* Benefits of different engines
* Benefits of different engines
|
|
|no-one
|Jackie Liu (edjackiel at gmail dot com)
|
|
|not started
|not started

Latest revision as of 05:59, 20 July 2007

Support » Alpha Article Tracking

THIS PAGE IS A DRAFT! THE REAL TRACKING PAGE IS NOW LIVE AT support-stage.mozilla.org

Below, is the list of articles we would like to have, for the alpha version of the Firefox Support knowledge base. If you'd like to create one of the listed articles, put your name and email address in the "Assigned-to" column, beside the article you want to create. Remember to update the status column of the article, as your work progresses, and indicate, when the article is ready for review.

See our "Getting Started" page for more information on how to get involved.

Reference Charts

Article Sources Assigned-to Reviewer Status
toolbar items (w/icons) no-one not started
menu reference [1], [2] no-one not started
options reference [3], [4] no-one not started
keyboard shortcuts [5], [6] no-one not started

Feature Tutorials

Article Sources Assigned-to Reviewer Status
how to use tabbed browsing
  • open a new tab
  • open links in new tabs
  • bookmark a group of tabs
  • use a group of tabs as the homepage
  • rearranging tabs
 [7], [8] no-one not started
how to use live bookmarks / web feeds [9] no-one not started
how to use the spell checker
  • How to install a different dictionary
 [10] no-one not started
explain search engines, and how to add/remove search engines [11] no-one not started
safe mode [12] Ken Saunders (KenSaunders at AccessFirefox dot com) not started
profiles
  • How to use the profile manager
  • Profile folder locations
 [13] not started
Master Password [14], [15] no-one not started
Session Restore [16] no-one not started
Add-ons
  • Overview
  • getting and installing add-ons
  • how to use the add-ons manager
 [17], [18] no-one not started

How-To Articles

Article Sources Assigned-to Reviewer Status
installing Firefox [19] Jackie Liu (edjackiel at gmail dot com) Windows draft completed
uninstalling Firefox [20] no-one not started
upgrading Firefox [21] no-one not started
importing data
  • Internet Explorer
  • Safari
  • Opera
  • Netscape
  • SeaMonkey
  • Mozilla
 no-one not started
backing up / restoring / moving data no-one not started
how to make Firefox the default browser [22], [23] Andrew (astein at mozilla dot com) draft completed
how to customize the toolbar [24], [25] Ken Saunders (KenSaunders at AccessFirefox dot com) not started
explain private info, and how to clear it [26], [27] no-one not started
how to use the download manager [28] no-one not started
how to manage passwords no-one not started
Firewalls [29] no-one not started
Standard Diagnostic [30] no-one not started
Changing media handling behaviour [31] no-one not started
Parental Controls [32] no-one not started
Antivirus software [33] no-one not started
Roaming profile [34] no-one not started
JavaScript [35] no-one not started
How to remove search queries from the search bar no-one not started
How to remove items from the location bar list no-one not started

Add-ons Help

Article Sources Assigned-to Reviewer Status
Search Engines
  • Benefits of different engines
 Jackie Liu (edjackiel at gmail dot com) not started
How to install/uninstall plugins no-one not started
Plugin scanning [36] no-one not started
List of popular/useful plugins no-one not started
Windows Media Player [37] no-one not started
Flash [38] no-one not started
Adobe Reader [39] no-one not started
Java [40] no-one not started
QuickTime [41] no-one not started
ActiveX [42] no-one not started
RealPlayer [43] no-one not started
Shockwave [44] no-one not started

Troubleshooting

Article Sources Assigned-to Reviewer Status
lost bookmarks [45] no-one not started
Firefox will not start [46] no-one not started
Video or Audio doesn't play [47] no-one not started
Error loading any web site [48] no-one not started
Web sites look wrong [49] no-one not started
Profile in use [50] no-one not started
Firefox hangs [51] no-one not started
Firefox crashes [52] no-one not started
Unable to download or save files [53] no-one not started
Gray bar below the status bar [54] no-one not started
Images or animations don't load [55] no-one not started
Unable to install add-ons [56] no-one not started
Window Shakes [57] no-one not started
SSL is disabled [58] no-one not started
Recovering a profile that suddenly disappeared [59] no-one not started
Firefox.exe always stays open [60] no-one not started
Updates reported when running newest version [61] no-one not started
'Use IE' messages upon opening Firefox [62] no-one not started
Corrupt localstore.rdf [63] no-one not started
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