Support/Weekly Meetings/Agenda 2008-04-07: Difference between revisions
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(New page: <small>Support » Weekly Meetings » 2008-04-07</small> '''Sumo''' * Performance status [http://wiki.mozilla.org/Support/Scaling] * SUMO day (getti...) |
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'''Sumo''' | '''Sumo''' | ||
* Performance status [http://wiki.mozilla.org/Support/Scaling] | * Performance status [http://wiki.mozilla.org/Support/Scaling] | ||
* SUMO day (getting the word out, finalizing on events, picking hours) | * [[Support/SUMODayApril11|SUMO day]] (getting the word out, finalizing on events, picking hours) | ||
* Weekly metrics [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en&pli=1] | * Weekly metrics [http://spreadsheets.google.com/ccc?key=piA-a-dXCL2p7vB5pTu0HKA&hl=en&pli=1] | ||
** New metrics! Top/bottom articles, active forum contributors. | |||
'''Knowledge Base''' | '''Knowledge Base''' | ||
* | * Bugzilla: 2 new article requests [https://bugzilla.mozilla.org/show_bug.cgi?id=426340][https://bugzilla.mozilla.org/show_bug.cgi?id=426675], 3 new articles [https://bugzilla.mozilla.org/show_bug.cgi?id=416041][https://bugzilla.mozilla.org/show_bug.cgi?id=423350][https://bugzilla.mozilla.org/show_bug.cgi?id=426675]. | ||
* New tutorial on translating articles [http://support.mozilla.com/en-US/kb/Translating+articles] | |||
* New approver: Bo | |||
* New content block: [http://support.mozilla.com/en-US/kb/Dynamic+Content#aboutconfig aboutconfig] | |||
* 0 universal freetags! (That's a good thing.) | |||
* 32 locale leaders + 9 approvers + 77 contributors(Last I checked, it was around 10, so I guess the blog post helped)= 118 total contributors | |||
** We can now use this as a starting point for "New Contributors" in the weekly metrics. | |||
** There's still at least 5 users, that have edited/created articles, that are still not set as Contributors. | |||
* Splitting Contributor page: 1 for how to get started, and the other for regular contributors. | |||
'''Forums''' | '''Forums''' | ||
* | * Stats | ||
** Number of contributors: 14, but looks like maybe half have only posted once last week. | |||
** Biggest week ever, over 1000 threads | |||
* Planning for sumo day | |||
** Updated [http://support.mozilla.com/en-US/kb/Providing+forum+support Providing forum support] with tips from Bo. | |||
** Having trouble thinking of any "projects" for new contributors other than just "provide forum support". | |||
'''Live Chat''' | '''Live Chat''' | ||
* | * Chirpy updated | ||
* Trying to start a European shift | |||
Latest revision as of 17:19, 7 April 2008
Support » Weekly Meetings » 2008-04-07
Sumo
- Performance status [1]
- SUMO day (getting the word out, finalizing on events, picking hours)
- Weekly metrics [2]
- New metrics! Top/bottom articles, active forum contributors.
Knowledge Base
- Bugzilla: 2 new article requests [3][4], 3 new articles [5][6][7].
- New tutorial on translating articles [8]
- New approver: Bo
- New content block: aboutconfig
- 0 universal freetags! (That's a good thing.)
- 32 locale leaders + 9 approvers + 77 contributors(Last I checked, it was around 10, so I guess the blog post helped)= 118 total contributors
- We can now use this as a starting point for "New Contributors" in the weekly metrics.
- There's still at least 5 users, that have edited/created articles, that are still not set as Contributors.
- Splitting Contributor page: 1 for how to get started, and the other for regular contributors.
Forums
- Stats
- Number of contributors: 14, but looks like maybe half have only posted once last week.
- Biggest week ever, over 1000 threads
- Planning for sumo day
- Updated Providing forum support with tips from Bo.
- Having trouble thinking of any "projects" for new contributors other than just "provide forum support".
Live Chat
- Chirpy updated
- Trying to start a European shift