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= Who we are =
= Who we are =
[https://blog.mozilla.org/it/ Mozilla IT] maintains the computers, networks and Internet presence Mozilla uses to fulfill the [https://www.mozilla.org/about/manifesto.html Mozilla Manifesto], supporting more than 1,000 servers and millions of users.
[https://blog.mozilla.org/it/ Mozilla IT] maintains the computers, networks and Internet presence Mozilla uses to fulfill the [https://www.mozilla.org/about/manifesto.html Mozilla Manifesto], supporting more than 1,000 servers and millions of users.  


*[[IT/InsideTheRootShell]]
*[[IT/InsideTheRootShell]]
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Mozilla staff can contact the team [https://mozilla.service-now.com/ here].
Mozilla staff can contact the team [https://mozilla.service-now.com/ here].


== Netops ==
==Net Ops ==
The Network Operations team supports upstream Internet access for Mozilla offices and datacenters.
The Network Operations team supports upstream Internet access for Mozilla offices and datacenters.
== DC Ops ==
== DC Ops ==
The DataCenter Operations team designs and supports Mozilla's datacenters and Point of Presence (PoP) servers at strategic Internet hubs across the globe.
The DataCenter Operations team designs and supports Mozilla's datacenters and Point of Presence (PoP) servers at strategic Internet hubs across the globe.
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* [http://www.wired.com/wiredenterprise/2012/10/data-center-servers/ Data Center Servers Suck — But Nobody Knows How Much] - Wired
* [http://www.wired.com/wiredenterprise/2012/10/data-center-servers/ Data Center Servers Suck — But Nobody Knows How Much] - Wired


== Site Reliability ==
==Server Operations ==
When [http://www.wired.com/wiredenterprise/2012/07/leap-second-bug-wreaks-havoc-with-java-linux/ leapsecond bugs confuse servers all over the Internet], Mozilla Oncall is there to [https://bugzilla.mozilla.org/show_bug.cgi?id=769972 file the bug].
When [http://www.wired.com/wiredenterprise/2012/07/leap-second-bug-wreaks-havoc-with-java-linux/ leapsecond bugs confuse servers all over the Internet], Mozilla Oncall is there to [https://bugzilla.mozilla.org/show_bug.cgi?id=769972 file the bug]. They are Mozilla's first line of defence on the Internet, monitoring servers 24/7.


== Systems ==
==Systems ==
=== Infrastructure ===
===Infrastructure ===
Manages the core server infrastructure behind Mozilla including classics like DHCP, DNS and E-mail.  
Manages the core server infrastructure behind Mozilla including DHCP, DNS, NTP and E-mail. They are responsible for Highly-Critical Infrastructure, and manage the configuration across servers.


* [https://www.youtube.com/watch?v=fwedWHzGgno  Scaling Puppet or How we do it at Mozilla] - PuppetConf '12 talk.
* [https://www.youtube.com/watch?v=fwedWHzGgno  Scaling Puppet or How we do it at Mozilla] - PuppetConf 2012 talk.
* [http://puppetlabs.com/puppet-labs-podcast/7/ Puppet at Mozilla Podcast]
* [http://puppetlabs.com/puppet-labs-podcast/7/ Puppet at Mozilla Podcast]
* [http://www.oscon.com/oscon2011/public/schedule/detail/19130 Moving Day: Migrating Your Big Data from A to B] - OSCON '12 talk.
* [http://www.oscon.com/oscon2011/public/schedule/detail/19130 Moving Day: Migrating Your Big Data from A to B] - OSCON 2012 talk.


=== WebOps ===
===Web Ops ===
The Web Operations teams manages more than 1,000 websites for all the past and current Mozilla projects. You can learn [https://air.mozilla.org/mozilla-webops/ how the Web Operations team works ]
The Web Operations teams manages more than 1,000 websites for all the past and current Mozilla projects, including mozilla.org and getfirefox.com. Learn [https://air.mozilla.org/mozilla-webops/ how the Web Operations team works].


=== Database Ops ===
===Database Ops ===
The Database Operations Team manages clusters of Postgres and MySQL-like databases. You can read about their [https://blog.mozilla.org/it/category/itdesktop/databases/ weekly progress].
The Database Operations Team manages clusters of Postgres and MySQL-like databases. You can read about their [https://blog.mozilla.org/it/category/itdesktop/databases/ weekly progress].
=== Storage/Virtualization ===
===Storage/Virtualization ===
=== Developer Services ===
===Developer Services ===
Developer Services supports everything from RCS, CVS and SVN to HG and Git, as well as Continuous Integration services for the many [https://www.mozilla.org/credits/ Mozilla Contributors] that help build Firefox.
Developer Services supports everything from RCS, CVS and SVN to HG and Git, as well as Continuous Integration services for the many [https://www.mozilla.org/credits/ Mozilla Contributors] that help build Firefox.


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[https://wiki.mozilla.org/IT/AirMozilla Air Mozilla] provides recordings of regular Mozilla Project meetings, MozCamp talks, and other Mozilla gatherings for community members around the world to enjoy.
[https://wiki.mozilla.org/IT/AirMozilla Air Mozilla] provides recordings of regular Mozilla Project meetings, MozCamp talks, and other Mozilla gatherings for community members around the world to enjoy.


Watch them at https://air.mozilla.org/
Watch them at [https://air.mozilla.org/ https://air.mozilla.org/]


=== Labs ===
=== Labs ===
Home of community projects and other projects we have tried over the years.

Revision as of 01:24, 9 December 2012

Who we are

Mozilla IT maintains the computers, networks and Internet presence Mozilla uses to fulfill the Mozilla Manifesto, supporting more than 1,000 servers and millions of users.

Where can you find us?

On IRC, on the server irc.mozilla.org:

  • #it: General Mozilla IT channel
  • #build: Release Engineering
  • #db: Database Administration

On the web, our blog is at http://blog.mozilla.org/it/.

Reach out to us on the at https://lists.mozilla.org/listinfo/it/.

How to get involved

Procedures

Teams

IT/Desktop

The Desktop Team is a globally-distributed team that is dedicated to ensuring Mozilla employees have the hardware and software to further the mission.

Mozilla staff can contact the team here.

Net Ops

The Network Operations team supports upstream Internet access for Mozilla offices and datacenters.

DC Ops

The DataCenter Operations team designs and supports Mozilla's datacenters and Point of Presence (PoP) servers at strategic Internet hubs across the globe.

Server Operations

When leapsecond bugs confuse servers all over the Internet, Mozilla Oncall is there to file the bug. They are Mozilla's first line of defence on the Internet, monitoring servers 24/7.

Systems

Infrastructure

Manages the core server infrastructure behind Mozilla including DHCP, DNS, NTP and E-mail. They are responsible for Highly-Critical Infrastructure, and manage the configuration across servers.

Web Ops

The Web Operations teams manages more than 1,000 websites for all the past and current Mozilla projects, including mozilla.org and getfirefox.com. Learn how the Web Operations team works.

Database Ops

The Database Operations Team manages clusters of Postgres and MySQL-like databases. You can read about their weekly progress.

Storage/Virtualization

Developer Services

Developer Services supports everything from RCS, CVS and SVN to HG and Git, as well as Continuous Integration services for the many Mozilla Contributors that help build Firefox.

Release Engineering Ops

Air Mozilla

Air Mozilla provides recordings of regular Mozilla Project meetings, MozCamp talks, and other Mozilla gatherings for community members around the world to enjoy.

Watch them at https://air.mozilla.org/

Labs

Home of community projects and other projects we have tried over the years.