Firefox/Input: Difference between revisions
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=== Goals === | === Goals === | ||
# Become the primary feedback mechanism for | # Become the primary feedback mechanism for Mozilla products. | ||
# Find solutions to specified user feedback needs to make Mozilla's products better | # Find solutions to specified user feedback needs to make Mozilla's products better. | ||
# Promote the benefits of an open feedback system | # Promote the benefits of an open feedback system. | ||
How we want to get to those goals: | How we want to get to those goals: | ||
* Provide low-bar submission methods for defined needs from user feedback | * Provide low-bar submission methods for defined needs from user feedback. | ||
* Experiment with our data to find new ways to visualize and propagate data (deal with scale inherently) | * Experiment with our data to find new ways to visualize and propagate data (deal with scale inherently). | ||
* Construct methods to use Input as a feedback loop for | * Construct methods to use Input as a feedback loop for QA, localization and marketing. | ||
=== Principles === | === Principles === | ||
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# Submissions should take no more than 5 steps to submit. | # Submissions should take no more than 5 steps to submit. | ||
# Feedback should be fun to write! | # Feedback should be fun to write! | ||
# Collecting feedback should be in accordance with Mozilla's privacy policies | # Collecting feedback should be in accordance with Mozilla's privacy policies. | ||
| Line 38: | Line 38: | ||
* code: https://github.com/mozilla/fjord | * code: https://github.com/mozilla/fjord | ||
* docs: http://fjord.readthedocs.org/ | * code docs: http://fjord.readthedocs.org/ | ||
* sprints: http://scrumbu.gs/projects/input/ | * sprints: http://scrumbu.gs/projects/input/ | ||
Bugs are in the '''Input''' product. [https://bugzilla.mozilla.org/enter_bug.cgi?product=Input&rep_platform=all&op_sys=all Create a new bug] | Bugs are in the '''Input''' product. [https://bugzilla.mozilla.org/enter_bug.cgi?product=Input&rep_platform=all&op_sys=all Create a new bug] | ||
Revision as of 18:19, 12 March 2013
The purpose of Firefox Input is to collect actionable feedback from our user base across each channel of our software development process. The application collects feedback and offers a set of analysis methods for looking at the resulting data.
Team
- PM: Cheng Wang (:cww)
- Dev (Web Piece): James Socol (:jsocol), Will Kahn-Greene (:willkg)
- Dev (Client Piece): Android: :margaret, B2G: Larissa Co, Desktop: Gregg Lind
- QA: TBD
- Metrics: TBD
Contact us on IRC via #input on irc.mozilla.org
Mission
Goals
- Become the primary feedback mechanism for Mozilla products.
- Find solutions to specified user feedback needs to make Mozilla's products better.
- Promote the benefits of an open feedback system.
How we want to get to those goals:
- Provide low-bar submission methods for defined needs from user feedback.
- Experiment with our data to find new ways to visualize and propagate data (deal with scale inherently).
- Construct methods to use Input as a feedback loop for QA, localization and marketing.
Principles
- Feedback sent to Mozilla should be constructive, direct and actionable.
- Feedback should allow drivers to make decisions that deliver a better value proposition to our users.
- Submissions should take no more than 5 steps to submit.
- Feedback should be fun to write!
- Collecting feedback should be in accordance with Mozilla's privacy policies.
Project details
- code: https://github.com/mozilla/fjord
- code docs: http://fjord.readthedocs.org/
- sprints: http://scrumbu.gs/projects/input/
Bugs are in the Input product. Create a new bug