Mobile/Testdrivers Program/How To/File a Bug: Difference between revisions

From MozillaWiki
Jump to navigation Jump to search
Line 6: Line 6:


== Step 2. Make sure you have a Bugzilla account by [https://bugzilla.mozilla.org/createaccount.cgi?GoAheadAndLogIn=1 logging in] ==
== Step 2. Make sure you have a Bugzilla account by [https://bugzilla.mozilla.org/createaccount.cgi?GoAheadAndLogIn=1 logging in] ==
If you don't have a Bugzilla account, check out [http://LINK_NEEDED the image steps] of how to sign up (keep clicking Next-->) .
* If you don't have a Bugzilla account, go to the '''[https://bugzilla.mozilla.org/createaccount.cgi sign-up page]''' and check out [https://secure.flickr.com/photos/28345864@N07/6354711101/in/set-72157628028362765 the image steps] if necessary (keep clicking Next-->).
* Use the same email you signed up for the Test Drivers Program with, if possible.


== Step 3. [https://bugzilla.mozilla.org/enter_bug.cgi?product=Fennec%20Native&component=General&comment=Steps%20to%20reproduce:%0D%0A1.%20%0D%0A2.%20%0D%0A3.%20%0D%0A%0D%0AWhat%20you%20expected: Click here], log in if necessary, and then fill out the form ==
== Step 3. [https://bugzilla.mozilla.org/enter_bug.cgi?product=Fennec%20Native&component=General&comment=Steps%20to%20reproduce:%0D%0A1.%20%0D%0A2.%20%0D%0A3.%20%0D%0A%0D%0AWhat%20you%20expected: Click here], log in if necessary, and then fill out the form ==

Revision as of 20:05, 17 November 2011

These instructions are meant to help you file a bug that's actionable for engineering.

Step 1. Check the Known Issues list to make sure your bug isn't known


Step 2. Make sure you have a Bugzilla account by logging in

  • If you don't have a Bugzilla account, go to the sign-up page and check out the image steps if necessary (keep clicking Next-->).
  • Use the same email you signed up for the Test Drivers Program with, if possible.

Step 3. Click here, log in if necessary, and then fill out the form

  • You can ignore everything but the "Summary" (bug title) and "Description".
  • Appropriate bug titles would be "When moving the page around, the page continues to glide" or "Hitting the back button does nothing after surfing for a while"
  • "Steps to reproduce" are a rough outline of how you found the problem. The more info, the better. If you don't know how you got into a situation, try to reproduce the issue. If you can't, please still file a bug!

Step 4. Attach anything you think will help


Step 5. Watch for "bug mail", and reply if necessary

You'll sometimes get emails with a subject similar to "[Bug xxxxx] When moving the page around, the page continues to glide":

  • Please read these emails and look for any questions directed at you
  • If a reply is necessary, click the link at the top of the email and then input a reply in the text box at the bottom of the page.
Retrieved from "https://wiki.mozilla.org/index.php?title=Mobile/Testdrivers_Program/How_To/File_a_Bug&oldid=370775"