Support/Kitsune/Features/Thread-Display: Difference between revisions
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==Definition== | ==Definition== | ||
===Feature overview=== | ===Feature overview=== | ||
Users coming into the forum to read questions and answers should have at the first glance an idea if the questions matches their question, and the best answer in the thread. That means subduing comments and promoting | Users coming into the forum to read questions and answers should have at the first glance an idea if the questions matches their question, and the best answer in the thread. That means subduing comments and promoting answers. | ||
===Users & use cases=== | ===Users & use cases=== | ||
Revision as of 14:59, 5 April 2012
Purpose
Increasing the helpfulness of forum threads by providing a clear view for visitors.
Outcome
A thread view that clearly distinguishes between questions and answers, promotes the best answers and subdues the comments.
Open issues/risks
Definition
Feature overview
Users coming into the forum to read questions and answers should have at the first glance an idea if the questions matches their question, and the best answer in the thread. That means subduing comments and promoting answers.