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'''Forums''' | '''Forums''' | ||
* | * Question solved status up and running [http://support.mozilla.com/tiki-view_forum.php?thread_sort_mode=lastPost_desc&forumId=1&time_control=&poster=&issue_solved=solved] | ||
** Not too many marked as answered because it's limited to people who registered to post their question. | |||
*** 1% of all threads marked as solved | |||
*** 11% of all threads started by registered users marked as solved | |||
** Should be a good source of potential KB content | |||
* Brace for Firefox 3 impact | |||
** Quick turnaround on Firefox 3 support articles would be great for reducing questions asked. | |||
** Identify issues for a potential 3.0.1. | |||
'''Live Chat''' | '''Live Chat''' | ||
* Status? | * Status? | ||
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