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* It may be useful to provide more context around the stages of learning or to change the way we refer to them.  Christie and I just had a review of the lifecycle with a team and they weren't sure where the language came from and I talked through the science behind it and linked to a [http://en.wikipedia.org/wiki/Four_stages_of_competence reference doc].  Some options could be to spell things out more inline -- such as including a sentence or two along with the name of the stage (eg, The individual does not understand or know how to do something and does not necessarily recognize the deficit).  Another option could be to just link to the stage so people can get more details if they want -- in that case, maybe calling them stage 1, stage 2, etc would avoid people possibly getting distracted with current labels. -- David
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