ParticipationSystems/volunteersystems

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This page contains all of the important details for the Volunteer System project.

🌍 Project Information

📎 Summary

Create a Volunteer Organizing System that provides a rewarding constituent experience where volunteers find it easy to get involved and have the tools needed to support their work. A transparent and guided User Experience ensures that work is efficient, strategic and done with clear accountability. Mozilla’s current Volunteer Organizing System is really a handful of separate tools that create a heavy lift for staff and a clunky disjointed experience for Volunteers.

This project is part of the larger Participation Systems initiative.

More details will come at the end of Phase 2 - Research.

🗣 Status

As of June 10th 2016

Research Phase underway. First round of interviews completed (17 total). Progress presentation for London All Hands meeting completed. Top level synthesis for first round of interviews completed. ***Note that during the Research Phase, there is a lot of overlap in work with the Reps Portal project.

Planned work for week June 13th 2016

Attending London All Hands with a specific focus to inform on progress, gather information about related streams of work and meet with key volunteer stakeholders who are included in the second round of stakeholder interviews.

🚩 Goals

Phase 1 - Initialize ✅ Complete

1. Project conception
2. Alignment of resources
3. Putting the pedal to the metal

Phase 2 - Research ⏳ In Progress

1. Interview stakeholders to gain an understanding of how Volunteers interact with Mozilla across the organization.
   • Identify pain points
   • Identify opportunities for improving the system
   • Document the current status of its administration, infrastructure and related processes.
2. Establish Baseline Data

Phase 3 - Implementation

1. Create project implementation plan
2. Begin development work

👥 Get Involved

This project is beginning to define and reach out to round 2 stakeholders. If you believe you might be stakeholder and you haven't heard from Arielle Kilroy by June 10th, please reach out to her.

The definition of a stakeholder is someone:

• Actively involved in the project.
• Who’s interests may be positively or negatively affected either by the work of the project or the outputs from the project.
• Who may exert influence over the project or its deliverables.

Additionally, you can connect with us through Participation Systems communications channels:

• IRC channel: #participationsystems (Mibbit)
• Forum: Participation Systems Discourse Category

📝 Project Management

Key People (RASCI)

Responsible	Accountable	Support	Consulted	Informed
Arielle Kilroy	David Ascher	Josh Howard Simon Wex Sean Rich More TBD	Sara Haghdoosti, Andrea Wood, Larissa Shapiro, Marcia Knous, Pierros, George, Rosana, Ruben, Konstantina, Guillermo Hannah Kane, Lucy Harris	???

Smartsheet (Project Plan) Forthcoming

Notes & Meetings Hub