Bugmasters/Projects/Firefox unconfirmed
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This is a list of bugs from the Firefox Desktop product, and all of them are in the "Untriaged" component. So, no one has sorted them or added enough information to know where these bugs belong. The earlier we can sort bugs, the more likely they are to be fixed. This is a net to catch bugs that didn't get triaged in their first 24 hours of life.
If you want to help Firefox users, or focus on Firefox Desktop, this is a good place to start learning. You might even see a good first bug to fix!
Latest Untriaged Firefox bugs, UNCONFIRMED, from the last 60 days: code name, FFUNCO2mo.
You may want to edit your search, limiting it to only the operating systems you can test.
15 Total; 15 Open (100%); 0 Resolved (0%); 0 Verified (0%);
- Understand the bug
- Read the description and comments in the bug to understand the problem.
- If you don't understand the bug
- Comment, add need-info flag for reporter.
- Ask for whatever additional details you need to understand.
- Check if it's a duplicate
- Search on similar terms in Bugzilla to see if it is a duplicate of another bug.
- How to search for duplicate bugs: https://developer.mozilla.org/en-US/docs/Screening_duplicate_bugs
- (How to tell if it's a likely dup)
- Tag it dupeme? if you're not sure, and move on.
- This search may reveal what product and component the bug should go into.
- Check if it's a support question
- If it's a support question (often malware, FF is slow reports)
- Nicely let the reporter know where to look for the answer or for help.
- Ask the reporter with a need-info flag to resolve the bug as invalid, or resolve it yourself.
- Test case, if needed
- If this bug needs a test case and you don't have one:
- Ask the reporter for one. That might mean simplest or reduced test case code, or a URL.
- Or you could generate a test case and attach it.
- Replicate the bug
- Can you replicate the bug? In the same OS?
- If you can replicated it, and no one else has, leave a comment.
- If you can't replicate it, and are in the same OS
- Ask the reporter with need-info if they still see the issue
- (Especially if it's an older bug and we're on a new version of FF now)
- If they don't you can resolve it WORKSFORME or ask reporter to do so
- If they still see the bug, tag it needs-replication
- If you can't replicated it and are in a different OS
- Comment
- tag it needs-replication
- Safe mode, plugins off, New profile
- In some cases (but not all) you may want to ask the bug reporter if they still see the bug in safe mode (with all plugins disabled) and with a new profile.
- (((Explain when and when perhaps not to do this)))
- IF you can replicate the bug, and it's likely to be a Firefox bug (not a bug with a plugin, etc)
- Comment that you replicated the bug
- Mark it NEW
- You can keep adding info to the bug if you think it will be useful.