Websites/Mozilla.org/Hello/Onboarding

Overview

An onboarding experience on Mozilla.org to support the launch of Firefox Hello.

It will consist of five elements:

• FTE/FTU: a first time experience (aka FTU) which will guide a new user through his or her first conversation
• /whatsnew: a modified /whatsnew experience
• /firstrun: a new /firstrun tour
• Product Page: a new product page highlighting Hello
• Hello Snippets

The goal of the onboarding suite will be to drive awareness of Firefox Hello, and encourage usage of the new product.

Project Breakdown

FTE/FTU - First Time Experience/Use

• FTE schedule
• Web tracking bug
• FTE engineering tracking bug
• FTE Wireframe (2014-10-1)

/whatsnew

• /whatsnew & /firstrun schedule
• Web tracking bug
• /whatsnew engineering tracking bug

/firstrun

• /whatsnew & /firstrun schedule
• Web tracking bug
• /firstrun engineering tracking bug

Product Page

• Product Page schedule
• Product Page tracking bug

Bug Manifest

• Bug Spreadsheet

Meeting Notes

• Meeting notes hub
• Weekly engineering checkin
• Weekly status checkin

Older Notes

• Kick-off and Wave meeting notes
• Weekly status 2014-08-14
• Wireframes review 2014-08-19
• Check in 2014-08-21
• Weekly status meeting 2014-08-27
• status 2014-10-08

Specifications

• Project Brief

Older documents from original kickoff

• Meeting notes
• Copy direction

Team

The primary and secondary contacts for each role of this project:

• Content Owner: Arcadio Lainez
• Creative lead: John Slater
• Visual design: Lee Tom
• Copy: Matej Novak
• UX: Holly Habstritt
• Web dev: Alex Gibson, Jon Petto
• Product Manager: Jen Bertsch
• Project Manager: Cory Price
• Metrics: Gareth Cull
• Fx Engineering: Matt Noorenberghe, Justin Dolske
• QA -
• Security -
• Privacy -
• L10N -

RACI

• Hello: Onboarding RASCI