Tbkb2024
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Links for SUMO KB Community Office hours June 26, 2024
- A set of links for the Google Slides: SUMO Knowledge Base Community Office Hours
Thanks!
- all 2000 Thunderbird revisions from 2012 to June 23, 2024: thunderbird-revisions.csv
Who?
- Our contributors come from many countries. We are hoping to have a public dashboard soon. Until then you can browse the previously mentioned TB revisions CSV file to see all of our contributors.
What? Stats
- See User:Rolandtb#2024-06-24 for a CSV file you can search as well as way to search KB stats using SQLite
What
- SUMO KB Markup Chart: https://support.mozilla.org/en-US/kb/markup-chart
- Cheatsheet: https://support.mozilla.org/en-US/kb/markup-cheat-sheet
Help Wanted
- github issue queue: https://github.com/thunderbird/knowledgebase-issues/issues
- matrix: #tb-support-crew:mozilla.org
- slack: #thunderbird (for NDA'd contributors only)
- https://wiki.mozilla.org/Thunderbird/tb-support-crew <-- mailing list membership needs approval which will give to anybody who's made a few support contributions
- We will accept contributions in Matrix, slack, Google Docs, comments in Thunderbird knowledge base github issues, github gists, pastebins, etc whatever works best for you in your stage of learning. Obviously we would love a full SUMO revision ideally but if you don't have time or energy the other methods are fine.
- Last resort :-) email roland at thunderbird.net :-)
How? Workflow
- SUMO article on how to create SUMO Articles which links to other more detailed articles:
- Writing guide for Knowledge Base articles <-- We recommend reading this article and the articles it links as well. It's a lot but it has all the details you'll need to become an independent knowledgeable contributor as quickly as possible. Any questions please ask in Matrix or in email.
- Practice article for SUMO localizers (localize this)