Thunderbird/Support/InitialHowToWriteKBArticles

	THIS PAGE IS A WORKING DRAFT
	The page may be difficult to navigate, and some information on its subject might be incomplete and/or evolving rapidly. If you have any questions or ideas, please add them as a new topic on the discussion page.

This page will become obsolete as soon as support.mozillamessaging.com aka "SuMoMo" is in production

SuMoMo is in beta

Beta means:

Some glitches and configuration have to be fixed, please bear with us and report anything you find
The look and feel is using the default Firefox look and feel until the SuMoMo look and feel is ready which should be soon.
When beta is over, the urls will change as per normal web practise from stage.support.mozillamessaging.com to just support.mozillamessaging.com e.g. from https://stage.support.mozillamessaging.com/en-US/kb/ to https://support.mozillamessaging.com/en-US/kb/

Skim the Style Guide articles in "Style Guides". Eventually we will have Thunderbird specific versions of these. For now please mentally substitute "Thunderbird" for "Firefox"
Check out the list of initial Thunderbird 3 content and pick an article and assign the bug for that article to yourself in Bugzilla (no worries if you don't know how to use Bugzilla, just let us know and we'll walk you through it)
edit the article - e.g. https://stage.support.mozillamessaging.com/tiki-editpage.php?locale=en-US&page=Thunderbird3+for+Windows7+users&quickedit=Edit just change "Thunderbird3+for+Windows7+users" to whatever your the title of your article is separated by plus signs instead of spaces
1. NB: tiki markup is slightly different from MediaWiki markup e.g. instead of "=Header=" use "!Header", full details on the SUMO Tiki Markup chart
for each image:
1. upload article image - next to ""Upload picture", click "Browse...", click "Preview"
2. move the cursor to where you want to insert the image
3. scroll down click on the image thumbnail
preview the article, repeat 3-4 until done
save the article when complete
update the bug