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Overview of how and where to get help

  • While we will do our best to help you with your problem, please remember that Thunderbird is a free and open source project. This means that - in addition to being able to provide Thunderbird free of charge - many of our activities (particularly support, documentation and customization) are mostly volunteer efforts. Given that we don't have the resources of a commercial software company, we rely on our users and our community to help each other via open channels i.e. our support knowledgebase at and our English language support forum: (please read our Thunderbird Get Satisfaction README before filing a support request). There are no other official support channels i.e. we do not offer paid, telephone, email,fax, or chat support for Thunderbird.

Thunderbird documents of interest

Obsolete documents: