Support/Goals/2011Q3

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Desktop

  • [NEW] Drive 2 support related features through implementation in Nightly
  • [NEW] Develop plan for reporting top Firefox issues regularly and ensure this gets appropriate product/developer team attention

Mobile

  • [NEW] Make Android a top tier platform on SUMO (Specifics of this goal to be defined within the first 3 weeks of Q3)

Services

  • [NEW] Have user support offering ready by beta launch of BrowserID
  • [NEW] Define and document Apps Market support strategy
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