Mobile/Projects/Telemetry probes for Fennec UI elements

Tracking

• Meta-bug to be filed

Goals

We need more data about how users actually interact with our browser, and we can create a valuable source of data by building more telemetry probes into our UI.

What data?

General usage patterns

• Need a session for each "screen" in order to facilitate heatmapping etc.
• How are people opening Firefox?
  • [how] Different telemetry session types — allows for partitioning behaviors between these usage types.
  • Tapping Firefox icon on Android homescreen
  • Link from another app
  • Android Homescreen bookmark
• How often are people opening (focusing) Firefox?
• Duration of each browsing session?
  • Number of pages visited
  • Number of tabs open
    • On restore!
• [P1] What are people doing?
  • How are users getting to a page?
    • Searching
      • Breakdown of providers used
      • Are they using suggestions?
    • Typing URLs
    • Retrieving Saved Stuff from Home
      • which parts?
    • Coming in from an outside link
    • Tapping: row, thumbnail/top site
  • How are users saving stuff? + bounce time, if applicable
    • Bookmarking
    • Sharing
    • Opening in new tab
    • Adding to reading list
  • How are tabs used?
    • Comparison?
      • Actively switching through tabs in a "short" session
        • More tab switching events than tabs
        • Tab switching interspersed (or not) by other events (loading page)
        • Also keep track of re-opened tabs
      • Read later?
      • Do they just collect over time?
        • Tab lifetime between sessions?
    • Amount of effort spent in typing
      • Searches
      • URLs
      • Other web inputs — in content
    • Device orientation (landscape vs portrait)
    • Methods of exiting Firefox (home, closing tab, etc).
  • Relative popularity of Private / Guest Browsing
    • For detailed recording within: [privacy-review-needed]
  • Extent to which people customize the browser
    • In Settings
    • with Add-ons
• Heatmap of browser UI usage
  • Context of what to overlay heatmap on
  • Are we prioritizing the right stuff?
• How does this differ on phones vs. tablets?

Technical details

TBD

Research/references

Note: Make sure Insights & Metrics teams are aware of what we're hoping to do once we have this a bit more solidly defined.

An etherpad that needs a lot of work: https://etherpad.mozilla.org/FxATelemetry

UX design

• Not handed off yet

Quality criteria

• No user-perceptible performance degradation
• All goals are met
• All user stories are implemented & tested