Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 07

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The original, high quality version is under the public domain at the Internet Archive. For originals without the web-cam video feed please contact


Note that the facilitator pretended to answer his cell phone at ~43:00 to avoid leading the tester. <video type="viddler" id="f5456acf" width="437" height="315" desc="1x Video Full screen hack" frame="true" position="center"/> <video type="viddler" id="27f7f438" width="640" height="442" desc="2x Video Full screen hack List of tags here." frame="true" position="center"/>



  • invokes ubiquity 9:29

Qualitative Summary

He read the documentation thoroughly!


  • Watches video 1:00
  • Thinks the video is too technical 4:08
  • Complains about video size 4:06
  • Complains about volume 3:59
  • Doesn't get autosuggest 11:50 -interesting
  • jagron:mashup 14:40
  • jargon:dashboard 25:43
  • jargon:herd 25:40
  • jargon:hotkey 25:58
  • documentation:map 18:28 issue.
  • help:google 20:57

  • map-insert- 31:07
  • map-insert- 35:59
  • mousing autosuggest 10:41

Qualitative Summary

Buzzwords and names like Herd do not convey the meaning and turns user off to Ubiquity.


  • wiki+ 10:05
  • define+ 15:02
  • google+ 17:48
  • map+ 18:29
  • email+ 30:33
  • map-insert- 31:07
  • map-insert- 35:59</u>

Qualitative Summary

Map-insert ran into two problems. The first problem was the tester couldn't find preview. The second is that map doesn't try to find a text field to put the map into.

Demographic Information

Questions taken from the FF Survey

Pretest Questionnaire
Age What OS do you normally use? How long have you been using Firefox? Rate your computer skills. Time on web per week?
26 Microsoft Windows Over 2 Years Illiterate 21-40 Hours
How many computers do you regularly use? Which are the following are you familiar with using online? Have you ever used the Firefox Ubiquity before? Do you know what a Command line is? Comments
  • Email (Any)
  • Google's Gmail
  • Search Wikipedia
  • Maps/Lookup directions
No, I do not know what it is No zack is a great tester guy i.e. intern bitch

Posttest Questionnaire
Do you think most people would figure out how to use Ubiquity very quickly? Guess how frequently you would use Ubiquity in the future. Comments or suggestions. Is there something that the help is lacking?
Neutral Often No phone numbers to call, video is a bit dry, web page could be spruced up a bit visually a very interesting addition to mozilla browser. It seems to make browsing/searching/emailing much more efficient.

See Also

Fall 08 1.2 Tests