Labs/Ubiquity/Usability/Usability Testing/Fall 08 1.2 Tests/Tester 09
The original, high quality version is under the public domain At the Internet Archive. For originals without the web-cam video feed please contact zachlym@indolering.com.
A busy tester who shuffled out early, without taking the post-test. Being a rare Ubuntu user, so I was thankful to be able to catch him.
He never figured out how to invoke Ubiquity despite being an advanced user and trying for over 20 minutes.
Contents
Video
<video type="viddler" id="a8735477" width="437" height="315" desc="1x Video Full screen hack" frame="true" position="center"/> <video type="viddler" id="76ff13e6" width="640" height="442" desc="2x Video Full screen hack" frame="true" position="center"/>
Tags
Discovery
- Tunes out of video (4:14)
- Watches Video (0:45)
- leading (11:58)
- Email Shortcut: E (12:04)
- Tries right click (12:16)
- Never invokes Ubiquity (12:32)
Qualitative Summary
Unable to figure out how to launch Ubiquity despite being an advanced user with some programming skills. Tries using E as a shortcut, tries right clicking after reading in documentation.
Learnability
- Watches Video (0:45)
- Help: Wikipedia (2:03)
- Tunes out of video (4:14)
- leading (11:58)
Qualitative Summary
Besides Wikipedia the user also browsed various blogs and around the wiki. Never accesses the tutorial.
Commands
This is the only required section
- email- (6:15)
- email- (11:54)
- map- (7:25)
Qualitative Summary
Tries surfing to Gmail and Google Maps to make Ubiquity work, thinks that it might be a shortcut but doesn't make the jump.
Feedback
- Feedback: Looks Cool (9:37)
- Feedback: Name- (8:59)
- Feedback: Security- (3:17)
Demographic Information
Questions taken from the FF Survey
| Age | What OS do you normally use? | How long have you been using Firefox? | Rate your computer skills. | Time on web per week? |
| 18 | Linux | Over 2 Years | Modest/Beginner | 6-10 Hours |
| How many computers do you regularly use? | Which are the following are you familiar with using online? | Have you ever used the Firefox Ubiquity before? | Do you know what a Command line is? | Comments |
| 1 |
|
No, I do not know what it is | Yes (please tell us your history below) | I learned about command line when I started using Linux, and I use it almost every time I run linux. I have used it twice in Windows. |
