QA/Execution/Web Testing/Docs/Product/AMO/publicPages/featureFunctionality/Reviews
Add-on Reviews
Viewing add-on Reviews
Total number of reviews/ Rating of an add-on is listed on the following pages:
- recommended page
- category landing page
- add-on detail page
- search results
- collection detail page
- sort results
- browse category pages
All the reviews for an add-on are listed at /reviews/display/[addonID]. Average Rating for each add-on is calculated using Bayesian rating.Users need not be logged in to view add-on reviews.
In the add-on detail page,the three most recent reviews are listed under the "Reviews" section. Each review includes the content of the review,the rating associated with that review,the reviewer's name(which links to the reviewer's user profile page) and the date on which the review was written.
The "Reviews" section also lists a link to view all the reviews associated with that add-on.
In the display reviews page,all the reviews are listed in the descending order of submitted date(newest on top).
Besides each review,there is a provision for logged-in users to flag that review.
If a reviewer has submitted multiple reviews for the same add-on,then the newest review will have a link to the previous reviews.
Adding Reviews
Regular Users
Logged-in users can add reviews to "recommended","experimental/unreviewed","listed addons" and pretty much every kind of add-on there is.
Users can add reviews to add-ons from the
- add-on detail[/<locale>/<app>/addon/<addonID> page
- detailed review page[<locale>/<app>/reviews/add/<addonID>] which is linked from the add-on detail page.
Users need to be logged-in to be able to add reviews.For anonymous users,the "Post Review" button in the "What do you think?" section will be disabled.
When adding a new review from the add-on details page,the required fields are-
- Review Summary
- Rating
When adding a new review from the detailed review page,the required fields are-
- Review title
- Review Summary
- Rating
The detailed review page provides some basic information about adding reviews and links to the review guidelines.
Logged-in users can also reply to a review.Reply to a review is usually indented wrt to the original review.
After a review is posted successfully,there is a success message and the same page has a link to a)Back to the reviews b)Back to the add-on detail page.
Developers
Developers cannot add reviews to their own add-ons.However they can reply to the reviews posted by other users.
When the add-on developer is adding a review reply,the rating section is disabled.
Developer replies are not counted towards the total reviews for that add-on.
Rating for an add-on is linked to the add-on versions.So,converting a hosted add-on to listed removes all the reviews associated with that add-on.
Editing Reviews
A logged-in user can edit their own reviews.
There is a success message after every edit.If the user edits the rating,the average rating for that add-on gets recalculated.
Deleting Reviews
Users and developers cannot delete add-on reviews.
Admin
Admin can delete reviews from the user reviews page.
Flagging Reviews
Logged-in users can report a review as spam.While reporting,user has to choose a reason listed or can choose "other" and specify the reason.
Developers
Developer can report/flag reviews for their add-on which will then be moderated by AMO editors.
Editors
In the editor tools panel,editor can deal with flagged reviews from Editor tools->Queues->Moderated reviews
Admins
In the admin panel,an admin can deal with flagged reviews from Editor tools->Queues->Moderated reviews