QA/Execution/Web Testing/Support Levels
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< QA | Execution | Web Testing
Purpose: This page intends to outline the varying support levels for web-application testing; it is meant to be a guide when discussing QA's role in a project, and can (and probably should) be customized per-project.
Level 1
(Example sites: AMO, Mozilla.com, SUMO)
- End-to-end testing support, consisting of:
- Devising a test plan
- Executing the test plan
- Full browser-compatibility testing
- JavaScript-disabled testing
- Doctype validation (XHTML 1.0 Strict, etc.)
- Creating and running automation scripts (such as Selenium)
Level 2
(Example sites: SpreadFirefox [production, redesign is a Level 1])
- Provide basic functionality/sanity test/smoke/integration testing on a high-level basis
- Help devising a test plan
- More milestone-based testing support (QA tests at various checkpoints)
- Can be a specific set of bugs, or time-based
- (Or a combination of the above, customized)
Level 3
(Example sites: Personas/Labs)
- Provide guidance on test approaches/best practices
- Provide as-needed test assistance to the development team, who should do the majority of the bug verifications
- Typically don't attend triage meetings
- "Testing when we can fit it in"