ReMo/SOPs/Mentoring

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Mozilla Reps recognizes that our primary goals are best reached through the support, encouragement, and empowerment of community through mentorship. Mentoring is a process for the informal transmission of knowledge, made possible through regular and supportive interaction.

Being a Mozilla Reps mentor requires a familiarity with different tools and processes that the Council has put in place to better streamline the way Mozilla Reps can document their activities, request budgets for projects, order swag and interact with other Reps. A mentor also serves as a coach, dedicated to helping their mentee’s personal development. This includes the following responsibilities:

  • Be available for their mentees in a timely matter
  • Organize regular coaching sessions with your mentees
  • Be available for other Reps for coaching sessions which fit your specialized skills
    • Example: If a mentor has a great experience in Goal Setting activities, other Reps might approach this mentor to learn more

We encourage mentors to be as open to learning from their mentees, as they are to teaching, for the benefit and growth of both individuals and the program as a whole.

How to Become a Mentor

Any interested official Rep can take the Coaching Training and complete its requirements to be accepted as a mentor.

Mentoring

The mentor role is also important in the development and success of mentees, as future leaders of the program. These are the requirements of Reps mentorship:

  • Scheduling an Orientation Call
  • Regular communication, as defined in orientation call.
  • Assist in more complicated budgets.
  • Update mentees Rep Portal activities with comments, encouragement & feedback.
  • Read all follow-up posts on bug - blog posts & photos (share where appropriate)
  • Nominate mentees for Rep of the Month, for reaching or exceeding goals & expectations.
  • Flag opportunities for your mentees (training, events, introductions)
  • Publicly celebrate the success of their initiatives
  • Communicate recognition of emerging leaders to council

NB: for information on the first steps of Mentors, click here.

Changing your mentor

Normally the commitment for the 1:1 relationship is done for one year. After that year, the commitment can either be extended or the mentor can be changed. This allows to continue fruitful coaching sessions or to be assigned to a new mentor with a different skill set to broaden the horizon and skills of a Rep. If a mentor becomes inactive, mentors can be changed disregarding the 1 year commitment through the Reps Council.

For more details about changing your mentor, check the Reassigning a Mentor page.

Mentor Assessment

There is a yearly feedback round for both mentors and mentees. This allows to identify strengths and weaknesses we can improve upon. This highly improves the quality of the coaching relationships.

Resigning

If a mentor can no longer fulfill his/her duties as a mentor, the mentor must send an email to the Council or any of the Council Members to resign and recommend a new mentor to replace him/her.

List of Mentors

Here, you can find the full list of mentors.

Council procedure

The mentor onboarding require a Council member that follow the various steps:

Assigning

  • Add new reps looking for a mentor to Coaching Open Assignment document
  • Contact the Rep about the mentor that accepted to have him/her as mentee for an approval

Prepare mentors