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Warning signWarning: With effect from 1st September 2023, the Mozilla Reps program was closed and activities ended.

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Onboarding process

While the Mozilla Reps program is open to all, becoming a Mozilla Reps involves a short but rigorous application process to make sure those interested are motivated and ready to take on a leadership role within the Mozilla community. You can find all criteria regarding a Reps application on the Selection Criteria page. During the Onboarding period and the various steps, if there is no reply from the applicants in a range of three weeks on the ticket, the application will be closed also if approved.

In the second half of 2016 we came to the edges of our possibilities to assign all new Reps to new mentors and having a quality onboarding experience. In 2020, we changed the Webinar to a Teachable course with a similar structure as the Webinar. We did that to ensure that information can be easily updated. We are currently using the Teachable course to make the on-boarding part easier, as well as working on Coaching materials and new coaching training to on-board new coaches. The Teachable course is divided to 3 sub - courses. You can find more about Teachable courses in the Teachable page.

Step 1 - Submit application

You can find all criteria regarding your Reps application on the Selection Criteria page. Please read that to make sure your application fulfills all requirements. Next, fill out and submit the MozillaReps application form. We require all applicants to have at least [ReMo/SOPs/Vouching one vouch] from another Rep in the application bug. We would recommend including 3 vouches, but we value quality over quantity. Once these vouches have been verified by the Onboarding team, you will be put in the queue to be screened.

Whiteboard status for applications

Missing Info: Application has obviously missing information based on Application Criteria

Pending References: Application hasn't gotten any references yet

Next screening round: Planned to be screened in next application round

Step 2 - Screening

Based on the selection criteria the onboarding team will screen the pending applications regularly. Currently, we are planning to run this screening every 2 weeks. This means that if you don't hear back from us within 3 weeks, we missed the application and ask you to write a mail to the Reps Council reminding us. Qualifying applicants will be marked as "Teachable" to be included in the next round of the Webinar. Applicants that do not show a strong track record will be rejected with an appropriate explanation and their application will be closed.

Initial actions in the application:

  • Initial check according to the [ReMo/Application_Process/Selection_Criteria Selection Criteria]
  • To make it easier, the following text is posted to give background on why there is an additional vouch necessary on the Reps application

@X, @Y: You have been added as a voucher for this application. The vouch here is for the Reps application at hand, not general participation within Mozilla.

We would like to know more from you about the following questions regarding the applicant:

  • How has the applicant impacted the community you are working in?
  • How would you qualify the applicant’s skill regarding mobilizing the communities the applicant has been working with?

If you don’t feel comfortable vouching for the applicant or think the applicant is not ready for Reps yet, it’s fine to not answer these questions at all.

Thanks in advance,

<name of Council member>

on behalf of the Onboarding Team and the Reps Council

Screening after application is completely filled out: Information about the screening process can be found at ReMo/Webinar/Screening.

The final decision will be communicated to the applicant according to the Screening documentation and further steps are taken for the Teachable part if accepted.

Step 3 - Teachable

Once an applicant is accepted, we ask them to complete the 3 Teachable sub-courses

Check Reps/Webinar/Teachable for Teachable related content.

Whiteboard status for applications

Onboarding Teachable: Application was screened and accepted. The applicant is now in the phase to do the Teachable steps.

Step 4 - Orientation period

  • Return the Mozilla Rep Agreement signed and sent by email
  • Council adds Rep to the Reps group on the Community Portal
  • Add the Reps to the queue to get a mentor
  • Council subscribes Rep to Reps mailing list
  • Creation of Bugzilla account (if they don't have one already)

Once these steps are done, the ReMo/SOPs/Mentoring/Orientation Period starts. The Orientation Period will last 3 months, to make sure that Reps are well fitted for their responsibilities. Reps will need to create Reports on the Reps Portal to document their work. The Reps Council will decide who will proceed to being an official Rep after those 3 months according to the submitted reports.

Whiteboard status for applications

Agreement not signed (Teachable): Agreement needs to be signed by applicant and NDA invite accepted on

Orientation Period (Teachable): Applicant is now in the Orientation Period

Tools used in the Webinar workflow

  • Teachable
  • Bugzilla for applications
  • eMail for coordination
  • Community portal for the Reps profile
  • Wiki for information about SOPs