Reps/SOPs/Dismissal

Warning: With effect from 1st September 2023, the Mozilla Reps program was closed and activities ended.

This page explains the procedure to follow to remove a Rep, Mentor, Council Member or Peer from the Mozilla Reps program. If the Rep would like to step out the program voluntarily, please refer to Leaving SOP.

Removing a Rep

STEP 1:
Mentor writes an email to reps-council@mozilla.com with [Dismissal Request] in the subject header, to inform Council that their mentee is not fulfilling his/her responsibilities and provides detailed documentation to back their claim.

STEP 2:
Council has 7 days to review claim and decide whether to :
a) re-assign mentee to another Mentor
OR
b) remove mentee from the program

STEP 3:

• If a): the Council Chair must follow Mentor re-assignment procedure (https://wiki.mozilla.org/ReMo/SOPs/Mentoring/Reassigning)
  
• If b): the Council Chair must inform the mentee directly by email providing detailed explanation for the Council's decision and granting 7 days to appeal decision.

Email example:

Click here to launch mail

Dear [NAME],

As part of its efforts to continuously improve the Reps program, the Council recently
conducted a process to gather feedback from Mentors to identify areas of
improvement, fresh opportunities but also identify Reps who would
benefit from being relieved from their duties.

After a thorough and difficult review process, the Council has proposed that your
status as Rep be transitioned to Alumni. This means the expectations of this role are not longer applicable.

Your responsibilities as Reps will officially end on [DATE], and your
profile page deactivated.

The Council would like to thank you for all your hard work as a Rep and
wish you continued success as a valued Mozilla contributor. Should you have any
questions or wish to appeal this decision, please contact the Council in they next 7 days. 

Sincerely,

[CHAIR NAME],
on behalf of the Reps Council

STEP 4:

Rep Admins will apply changes following leaving actions.

Removing a Mentor

STEP 1:
Council chair writes an email to mentor to inform him/her that he/she is not fulfilling his/her responsibilities and their the mentor will be relieved of his/his duties as mentor. NB: It is critical to provide detailed explanation and hard facts to back the decision and make clear that the Mentor has 7 days to appeal the decision.

STEP 2:
After the appeal window is over and decision to remove still stands, the Council Chair must effectively remove the Mentor from the Mentors list on the portal and the wiki.

STEP 3:

Removing/Replacing a Council Member

STEP 1:
Peers need to have a majority agreement that a Council member is not fulfilling his/her responsibilities

STEP 2:
If decision is unanimous, Peers must inform Module owner and ask him/her to take action

STEP 3:
Module owner writes an email to Council Member informing him/her that he/she is not fulfilling his/her responsibilities and that the Council Member has been relieved of his/his duties effective immediately. It is important to provide detailed explanation and hard facts to back the decision.

STEP 4:
Module owner must select a former Council member to fill the available seat until the next election

STEP 5:
Module owner updates the portal and wiki

STEP 6:
Module owner must inform reps-mentors that the list of Council members has been updated

STEP 7:
Module owner informs reps-general that the list of Council Members has been updated

Removing/Replacing the Council Chair

STEP 1:
Peers need to have a majority agreement that a Council Chair is not fulfilling his/her responsibilities

STEP 2:
Peers must inform Module owner and ask him/her to take action

STEP 3:
Module owner writes an email to Council Chair informing him/her that he/she is not fulfilling his/her responsibilities and that the Council Chair has been relieved of his/his duties effective immediately. It is important to provide detailed explanation and hard facts to back the decision.

STEP 4:
Module owner must select a current Council member to fill the role seat until the next Chair rotation

STEP 5:
Module owner updates the portal and wiki

STEP 6:
Module must inform reps-mentors that the list of Council members has been updated

Removing/Replacing a Peer

STEP 1: The Module Owner informs the Peer that he/she is not fulfilling his/her responsibilities and that he/she has been relieved of his/his duties effective immediately. It is important to provide detailed explanation and hard facts to back the decision.

STEP 2: Module owner chooses a replacement.

STEP 3: Module owner updates the portal and wiki accordingly.
Module Owner